Notes

I-34477477




I-34483523--Kelvion ¦ DE-Kelvion Holding//changes

Client emailed for the changes//changes quotation sent//waiting for response //VL53OL



I-34485222 National Oilwell Varco

Client emailed for the particular flight and hotel offer//offer shared/waiting for response



National Oilwell Varco// I-34485311


Client emailed for the flight and hotel offer//upon checking traveler is having France profile//informed client to contact France local team


I-34485995

spam email





I-34485999 Kofax BE
Client emailed for the particular flight offer//next agent please check the KLM FF number, we need to add that once client confirms the offer




I-34460284 National Oilwell Varco

Client emailed for the revised dates option for air and hotel//offer shared//waiting for resposne





I-34482456
Centrient Pharmaceuticals

client emailed for the lounge access information; informed client same hence wrapped the email.





National Oilwell Varco I-34460284


Client emailed to confirm the flight and hotel//booking done //VKT3BI and VJ4GJP.




I-34492122 ALLIANDER-EMEA ¦ NL-ALLIANDER QIRION-25992



Client emailed for the hotel offer//offer shared via cxp//waiting for response




I-34495076

Sime diarby oils

Client emailed for the specific flight offer in business class/offer shared//




I-34496186
sime diarby oils

Client emailed with specific flight offer//offer shared

























































Client emailed for VISA query. Advise the next step.
ans: on CIBT.NL.
2.Where can we find corporate codes for car rental apart from Contextual window and Power Library? in sights
3.Command to add OSI remarks. --osyy fre
4.Client emailed for car rental options. As per power library, FOP for car rental is E-voucher. Will you assist the client with offers?
Yes





5.In case if a ticket needs to be issued urgently, what is the process?
For urgent cases (a Traveler at the airport without ticket, ticketing deadline) setup reservation for ticketing following a regular process and check in PNR after a few minutes if it was issued automatically. If not, ask Team Leader to contact in-country team via Webex group to get a ticket issu





6.Client emailed for flight offers for itinerary: Amsterdam-Havana-Barcelona-Amsterdam. Please advise how will you proceed?




Transfer to country team



7.Process to get ticket issued manually. Ex-Multipax booking or waiver from airlines). Advise next step.
Add your remarks regarding issuing the ticket including fare and fare basis in RTRM and place reservation on a Queue AMSWL2102/90C9


8.What delivery method will be chosen to get EMD's issued if the ticket is already issued for a reservation?




tkok met qc