Notes

1 Identify the limitations of interviews as a selection method
2 Identify forms of appraisal
3 Identify the most suitable advertising method to recruit a dentist
4 Define application form
5 Explain why appraisal is necessary
6 Give an example of training
7 Identify the difference between an application form and CV
8 Define aptitude tests
9 Identify benefits of training staff
10 Identify the ways to advertise a job
11 Define a contract of employment
12 Define induction
13 Give an example of recruitment agency
14 Identify features of application forms
15 Define business culture
16 Explain the meaning of workforce planning
17 Define resignation
18 Identify reasons for resignation
19 Identify the definition of labour turnover
20 Identify an example of redundancy
21 Identify the main causes for the decline in trade union membership in the UK
22 Identify objectives of trade unions
23 Define Shop-Stewards
24 Explain industrial relations
25 Explain why trade unions are needed
26 Describe trade unions
27 List the benefits of a closed shop.
28 Explain why closed shops are criticized
29 Explain single union agreement
30 List the types of trade unions
31 Identify a single union agreement benefit for employers
32 Explain the benefits of single union agreement to employees
33 Explain what general union is
34 Explain what industrial union is
35 Define ‘collective bargaining’
36 Identify how employers benefit from trade associations
37 Explain the relation between governments and trade associations
38 Identify the responsibilities of the HR department
39 Identify when the need for new workers arises
40 Identify the different stages of recruitment
41 Identify methods of external recruitment
42 Identify the problems with having a high staff turnover
43 Identify an advantage for part time employees
44 Identify the benefits of joining a trade union
45 List the functions of trade unions