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Hi Team,
Based on our analysis, we observed the following details for the mentioned policy:
The policy was backdated to cancel with an effective date of 2/7/2024, resulting in a return premium of $676.26.
An amount of $321.23 was already disbursed and cleared on 19/12/2024.
However, $355.03 is still remaining to be disbursed.
When attempting to disburse $118.35, the disbursement is getting voided with the rejection reason: "Already Refunded."
Could you please investigate this issue further from your end?
Let us know if any additional information is required from our side.
Thanks,
[Your Name]
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