Notes

10 facts each
Construction Process
1. Construction Stages: Our construction team pulls distribution fiber cable from one of the huts in your city to one of the LCP cabinets in your fiberhood. This is a very thick cable that contains the fiber strands for many households.
2.The same team then pulls an access fiber cable from the LCP cabinet in your fiberhood to either the utility poles or through conduit to underground vaults on your street. The access cable contains many individual fiber cables. One end of each individual fiber cable is connected to a switch in the LCP cabinet for your home, and the other end will be connected to your home in step 5.
3.Another team goes out and performs a thorough quality check to ensure that the fiber is well distributed in your neighborhood.
4. When everything checks out, Google Fiber lights up the fiber to the poles or vaults.
5. Another team goes out and pulls fiber from the nearest pole or vault to a Network Interface Unit (NIU) that they install on the outside of your home.
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Installation process
1. Schedule your installation:
View or change your appointment day/time up to 53 hours in advance of your appointment. To change an appointment within 53 hours of the scheduled time, contact Google Fiber customer support.
2. Preparing installation:
Think about where you might like the equipment installed, but stay open to suggestions from the Installation Specialist. Sizes of devices:
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5. If you have any devices that are currently connected directly to your router using an Ethernet cable and are not Wi-Fi-capable, consider the ideal location of these devices. Is the ideal location within 6 feet of where you want to locate your new Google Fiber Network Box? If you prefer to locate any of these devices more than 6 feet from your Network Box, consider purchasing a wireless adapter for each of those devices before the date of your installation.
6. Your Installation Specialist will wire your home for the services you ordered. At the time of your installation, the Specialist cannot wire your home for additional or future TVs.
7. Choose a permanent location and one device for the installer to run hardwiring to. Your installer can help you select the location and device, because it cannot be moved or changed to a different device after wiring has occurred.
8. If possible, plan to have all your devices in their permanent locations. Additional wiring that is not part of a Google Fiber upgrade requires the services of a 3rd-party vendor.
9.Clear your personal items out of the areas where you think the Installation Specialist might be working.
10. It is your choice whether you schedule discontinuation of your previous Internet service prior to your Google Fiber installation date or wait until your Google Fiber installation is complete. There is no conflict between Google Fiber and other Internet/TV services.
MPU process
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Glossary terms:
1. Access Point: A device that provides either a wired or wireless connection to the Internet.
2. Account: A way to store information about your identity, your location, and your contact information for all of the Google services that you use.
3. Build-Out: The act of connecting all Google Fiber customers within a fiberhood to the Google Fiber network.
4. Conduit: Protective tubing installed to protect fiber cables.
5. DHCP: Dynamic Host Configuration Protocol. A network protocol used to configure devices that are connected to a network, so they can communicate on that network using the Internet Protocol (IP).
6. DVR: Digital Video Recorder. The service offered as part of Google Fiber for recording and playing back TV shows.
7. EPG: Electronic Program Guide. The on-screen schedule of TV or other programs.
8. Fiber Drop: The fiber cable between the network access point to the NIU.
9. Fiber Jack: The device inside the home that connects the fiber coming into the home to Ethernet for connection to the Network Box and the home network. Also known as an optical network terminal (ONT) that converts gigabit symmetric fiber optic signals to gigabit Ethernet.
10. Fiberhood: Section of a city loosely based on neighborhoods within that city where Google Fiber is or can be installed.
11. HOA: Homeowners' Association. A group that manages an MDU that consists of a representative from each residence in that MDU.
12. IPv6: The Internet Protocol (IP) is the language that computers use to communicate with each other on the Internet; it works much like phone numbers, which let us connect one telephone to another.
Internet Protocol version 6 (IPv6) is the new version of the Internet Protocol. The addresses used by the current version of the Internet Protocol, IPv4, are nearly all used. At Google, we believe that IPv6 is essential to the continued health and openness of the Internet – and that by allowing all devices to talk to each other directly, the launch of IPv6 will enable future innovation and growth for the Internet.
Refer to Internet Protocol version 6 for a great explanation of IPv6.
13. ISP: Internet Service Provider. A company that provides access to the Internet and other Internet-based services.
14. LAN: A group of computers and associated devices that share a common communications line or wireless link.
15. MDU: Multi-family Dwelling Unit. Premises that contain multiple residences, such as an apartment building or condo complex. Sometimes units in a multi-family residential building are condominiums, where the units are typically owned individually, rather than leased from a single apartment building owner.
16. Network Box: The Google Fiber router or gateway in the residence.
17. NIU: Network Interface Unit. Box on the side of a home or building where the Fiber Drop connects to the home.
18. SAP: Second Audio Program. SAP allows you to select a language other than English for audio broadcasts, when available. So when you watch TV shows that support SAP in the language you selected, the audio feed is in the second language.
19. SSID: Service Set IDentifier. The name of a wireless local area network (WLAN). All wireless devices on a WLAN must use the same SSID in order to communicate directly with each other.
20 . Storage Box: The central storage device for all content that you record from all of your Google Fiber TV Boxes.
21. Storage device: The central storage device for all content that you record from all of your Google Fiber TV Boxes.
22. TV Box: The device attached to each of your TVs that transmits the video services to the TV.
23. WAN: Wide Area Network. A network that covers a broad area, such as the Internet itself.
24. WEP: Wired Equivalent Privacy. A security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP is designed to provide the same level of security as a wired LAN
25. WLAN: Wireless Local Area Network. A LAN on which a mobile user can connect through a wireless connection.
26. WPA: Wi-Fi Protected Access. A Wi-Fi standard that was designed to improve the security features of WEP.
27. WPA2:The recommended Wi-Fi security mode; replaced WPA, once again improving its security features