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I am sorry to hear that. I would like to inform you that if you reach the airport within 2 hours from the departure time of the flight, the airport team might be able to help you and book a new flight for you.
Expiry or critical illness
I am sorry to hear about your loss. I can cancel your trip for you, or you may cancel it online and apply for a full refund with the required documentation. The link is aa.com/refunds/.”
I hope you feel better soon. I see that one is a Basic Economy ticket. If you enroll in the AAdvantage program you can cancel on aa.com for a $99.00USD cancellation fee.
I am so sorry to hear this. You can go online and request a refund through our refunds link where you are provided the instruction to submit documentation
Delayed flight
I do understand the situation here and I apologize for the inconvenience for this concern. As you have already checked in, only the help desk and ticket counter will help you with the changes.
You can go to the help desk or ticket counter for the earliest flight the team will help you with this as your travel is important.
Once, you go to the help desk or ticket counter for transport or hotel vouchers or else you can get reimbursement for your transportation after completing the trip with our customer relation team.
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