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I will send you an e-mail regarding my my personal service that I have provided to you.
If you feel that I was helpful to you then please do let us know with that quick survey. That would be highly appreciated :)
Have a lovely day ahead.
Take care
Cheers!
FBA resolution
In this case I would have gone ahead and issued you a replacement with the expedited shipping method but as you can see that this item is being sold by a seller which is why our system is unable to create a replacement. However, what I can do for you is that I can go ahead and issue you a refund on this item. Would that be fine ?
Prime:-
I can go ahead and cancel your Prime membership and issue you a full refund.
Payment:-
May I know the last 4 digits of the payment card along with the expiry date so that I can proceed further.
I have checked and I see that the charge has been declined. However, the bank wouldn't let us know the reason on why the charge was declined so to know the reasons you would need to contact the bank and find out if everything is fine with your card and then re-check with the card details once these are rectified then the payment will go through
Please do not worry, I will look into this for you.
RMA:-
Would you like me to create a return label for you ?
I will go ahead and create a return label for you so that you can return this item back to us and as soon as we scan this item we will issue you a refund.
I have created a return label for you and you will receive the complete details about this via e-mail as soon as you click on "End Chat" and complete the quick survey regarding my personal service that I have just provided .
A-Z guarantee claim:-
In this case shall I go ahead and file a claim against the seller so that our buyer guarantee team will internally investigate on this and get in touch with the seller?
I love assisting customers and if there is any issue I make sure that it is resolved at the earliest and provide the fastest and best resolutions.
In this case would you like me to send you a replacement ?
026-2346965-0065945
Cancel:-
I have checked and I see that the order has entered the advance shipping process which is why it is too late to cancel the order.
Order No: 205-0880353-3840350
[email protected] Receipt who contacted saying that it was a gift and the item is faulty and wants a refund to the gc
Contact ID:- A398093LBFLE3A
[email protected]
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