<div class="Layout__PageContainer-gfNdcN detail__PageContainer-lfvPtO iEdqXe dlfeAZ"><h1 tabindex="-1" class="Header__StyledH1-lbJkGe itSzvd">2010 CADILLAC SRX AWD</h1><div class="Flex-jamfzI hrHhvi"><div class="Flex-jamfzI gCUfAE"><span style="display: flex; align-items: center;"><svg aria-hidden="true" color="#707070" class="StyledIcon__Svg-eDmQQd fWqbI" style="width: 24px; height: 24px;"></svg></span><span type="body-span" font-weight="600" class="Body__BodySpan-kGsdtX hqfwSb">Open</span></div><span type="body-span" font-weight="600" class="Body__BodySpan-kGsdtX hlfUOE">Claim Number: 60010395660</span><span type="body-span" font-weight="600" class="Body__BodySpan-kGsdtX hlfUOE">Date of Loss: 11/07/2024</span></div><div class="SubNav__Wrapper-iSdKqF ePSXLI"><nav aria-label="Secondary" class="SubNav__Nav-dXqirH iZeQNy"><div class="SubNav__SubNavTabWrapper-janLA-D eikHyl"><ul class="List__NavigationList-dHuEfx euUIzz"><li style="display: inline-flex;"><a name="overview" data-id="claims.tabs.overview" class="Link__BaseNavLink-ztTcL jZplvt SubNavTab__SubNavLink-hHCydk dODxMN active" href="/customers/claims/60010395660/overview" aria-current="page" style="color: rgb(0, 83, 76); background: rgb(251, 251, 250); border-left: 2px solid rgb(14, 126, 117); border-right: 2px solid rgb(14, 126, 117); border-top: 2px solid rgb(14, 126, 117); font-weight: 600; height: 45px;">Overview</a></li><li style="display: inline-flex;"><a name="coverages" data-id="claims.tabs.coverages" class="Link__BaseNavLink-ztTcL jZplvt SubNavTab__SubNavLink-hHCydk dODxMN" href="/customers/claims/60010395660/coverages">Coverages & Payments</a></li><li style="display: inline-flex;"><a name="documents" data-id="claims.tabs.documents" class="Link__BaseNavLink-ztTcL jZplvt SubNavTab__SubNavLink-hHCydk dODxMN" href="/customers/claims/60010395660/documents"><div class="SubNav__NotificationWrapper-kyAhbU habZtN">Documents</div></a></li><li style="display: inline-flex;"><a name="messenger" data-id="claims.tabs.messenger" class="Link__BaseNavLink-ztTcL jZplvt SubNavTab__SubNavLink-hHCydk dODxMN" href="/customers/claims/60010395660/messenger"><div class="SubNav__NotificationWrapper-kyAhbU habZtN">Messenger</div></a></li><li style="display: inline-flex;"><a name="notifications" data-id="claims.tabs.notifications" class="Link__BaseNavLink-ztTcL jZplvt SubNavTab__SubNavLink-hHCydk dODxMN" href="/customers/claims/60010395660/settings">Notifications</a></li></ul></div></nav></div> <div class="Layout__Columns-jbMlOE eVSVFI"><div class="Layout__PrimaryColumn-kJAiOr dlaNxH"><h2 class="Header__H2-ktahrq csrcRy">Your Claim Status</h2><div style="margin-top: 0px;"><div style="margin-top: 1.5rem;"><div><div class="Accordion__Wrapper-fWcahg dcOwii"><div data-accordion-component="Accordion" class="accordion"><div data-accordion-component="AccordionItem" class="accordion__item" rest="[object Object]"><div data-accordion-component="AccordionItem" class="Accordion__StyledAccordionItem-fGNueh epPSZf"><div data-accordion-component="AccordionItemHeading" class="accordion__title has-body" role="heading" aria-level="3"><div class="accordion__button" id="accordion__heading-0" aria-disabled="false" aria-expanded="true" aria-controls="accordion__panel-0" role="button" tabindex="0" data-accordion-component="AccordionItemButton"><div class="accordion__arrow" role="presentation"></div><div class="Accordion__Title-NWlgz fRPPdt"><div class="Flex-jamfzI cmqxUJ"><div class="Flex-jamfzI VEKFM"><span style="display: flex; align-items: center; margin-left: 1rem; margin-right: -0.75rem; margin-bottom: 0.25rem;"><svg aria-hidden="true" color="#707070" class="StyledIcon__Svg-eDmQQd ljcraV" style="width: 32px; height: 32px;"></svg></span><div style="padding: 1rem 2.5rem 1rem 1rem;"><div class="Flex-jamfzI gCUfAE"><span type="body-span" font-weight="700" class="Body__BodySpan-kGsdtX gnfVwz">Appraisal Complete - Total Loss</span></div></div></div><div style="background-color: rgb(190, 78, 3); border-radius: 10px; height: fit-content; padding: 3px 8px; margin-right: 50px; margin-bottom: 12px; color: rgb(255, 255, 255); font-size: 0.875rem; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif; font-weight: 600;">New</div></div></div></div></div><div class="Accordion__MessageWrapper-bbKeYX cQAvrr"><span type="small-p" class="Body__SmallBodySpan-eKEoes chlxPU"></span></div><div data-accordion-component="AccordionItemPanel" class="Accordion__StyledAccordionItemPanel-loHMlL sIGxs" id="accordion__panel-0"><div style="padding: 1rem; background-color: rgb(251, 251, 250);"><p type="small-span" class="Body__SmallBodyP-jVWJhI kSPtMK">The appraiser has determined that damages resulting from this loss will exceed the vehicle’s value. </p><p type="body-p" font-weight="700" class="Body__BodyP-hYVCoP jJoFWm">Next Steps</p><p type="small-span" class="Body__SmallBodyP-jVWJhI fcvgYp">Your claim handler will contact you to discuss the total loss process.</p><div class="Card__CardBorder-biMuJb issJeb"><div class="Card__CardContent-crhtOO cSvWFZ"><div><h5 class="Header__H5-fQKbF eRaEAP">Rui J Massa</h5><label class="InputLabel__SmallLabel-gsyNJm khHxZb">Appraiser</label><span name="
[email protected]" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh gyOQpZ"><a name="
[email protected]" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh gyOQpZ" href="mailto:
[email protected]?subject=Claim Number: 60010395660" data-id="
[email protected]"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg role="img" aria-label="Email Address" aria-hidden="false" color="#0e7e75" class="StyledIcon__Svg-eDmQQd hatpmd" style="width: 24px; height: 24px;"></svg></span>
[email protected]</span></a></span><span name="6422" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh gyOQpZ"><a name="6422" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh gyOQpZ" href="tel:18005926422" data-id="Claims---Overview.6422"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg role="img" aria-label="Call" aria-hidden="false" color="#0e7e75" class="StyledIcon__Svg-eDmQQd knSjlt" style="width: 24px; height: 24px;"></svg></span>800-592-6422 ext. 21856</span></a></span><span name="8571" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh gyOQpZ"><a name="8571" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh gyOQpZ" href="tel:15083868571" data-id="Claims---Overview.8571"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg role="img" aria-label="Mobile phone" aria-hidden="false" color="#0e7e75" class="StyledIcon__Svg-eDmQQd knSjlt" style="width: 24px; height: 24px;"></svg></span>508-386-8571</span></a></span><div class="Flex-jamfzI VEKFM"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg role="img" aria-label="Fax" aria-hidden="false" color="#0e7e75" class="StyledIcon__Svg-eDmQQd dkSEuO" style="width: 24px; height: 24px;"></svg></span><span type="small-p" class="Body__SmallBodySpan-eKEoes fCkFEE">866-381-0551</span></div></div></div></div><div class="Card__CardBorder-biMuJb kaMGRL"><div class="Card__CardContent-crhtOO cSvWFZ"><span name="truecar-link" class="ActionTypeComponents__TopLevelSpan-gUzePM bbnErd Action-edAuQh gyOQpZ"><a name="truecar-link" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh gyOQpZ" href="https://amicatl.truecar.com" target="_blank" rel="noopener" data-id="Claims---Overview.truecar-link"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.375rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd iipOzv" style="width: 24px; height: 24px;"></svg></span>Find a new car with Car Connection</span></a></span><span type="small-p" class="Body__SmallBodySpan-eKEoes chlxPU">Get savings, in most states, and find a new or used vehicle through a trusted certified dealer network with our vehicle purchasing service.</span></div></div></div></div></div></div></div></div></div></div></div><div style="margin-top: -0.75rem;"><div class="ClaimStatusHistoryItem__Spacer-hskNgM hpAEWa"></div><div class="Flex-jamfzI VEKFM"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd gEuccF" style="width: 24px; height: 24px;"></svg></span><span type="body-span" font-weight="500" class="Body__BodySpan-kGsdtX hDZgMf">Claim Handler Assigned</span></div><div class="ClaimStatusHistoryItem__Spacer-hskNgM hpAEWa"></div><div class="Flex-jamfzI VEKFM"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd gEuccF" style="width: 24px; height: 24px;"></svg></span><span type="body-span" font-weight="500" class="Body__BodySpan-kGsdtX hDZgMf">Claims Submission Review</span></div></div><hr height="1px" aria-hidden="true" class="HR__BaseHR-cneXTW gSpWRD"><div style="margin-top: 1.5rem;"><div class="Flex-jamfzI kWXDR"><h2 class="Header__H2-ktahrq csrcRy" style="width: 384px;">Your Claims Team</h2><span name="amica-claims-messenger-link" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh gyOQpZ"><a name="amica-claims-messenger-link" data-id="Claims---Overview.amica-claims-messenger-link" class="ActionTypeComponents__StyledRouterLink-fhkBTF iFBlSl" href="/customers/claims/60010395660/messenger"><span font-size="1rem" class="Hyperlink__IconLinkTextSpan-Sihdr bLjoFP"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd fRBinA" style="width: 24px; height: 24px;"></svg></span>Send a message</span></a></span></div><div class="Card__CardBorder-biMuJb lkPNMV"><div class="Card__CardContent-crhtOO cSvWFZ"><div class="Flex-jamfzI gCUfAE"><div class="Flex-jamfzI iFwbCQ" style="width: 368px;"><span type="body-span" font-weight="500" class="Body__BodySpan-kGsdtX hDZgMf">Ryan Wentzell (Total Loss Claims Rep)</span><span type="small-p" class="Body__SmallBodySpan-eKEoes chlxPU">Coverages: Collision, Rental Reimbursement</span></div><div class="Flex-jamfzI VEKFM"><span name="employee-email" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh EmailLink___StyledAction-dBvoN gyOQpZ bTmLBS"><a name="employee-email" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh EmailLink___StyledAction-dBvoN gyOQpZ bTmLBS" href="mailto:
[email protected]?subject=Claim Number: 60010395660" data-id="Claims---Overview.employee-email"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd hatpmd" style="width: 16px; height: 16px;"></svg></span>
[email protected]</span></a></span></div></div></div></div><div class="Card__CardBorder-biMuJb lkPNMV"><div class="Card__CardContent-crhtOO cSvWFZ"><div class="Flex-jamfzI gCUfAE"><div class="Flex-jamfzI iFwbCQ" style="width: 368px;"><span type="body-span" font-weight="500" class="Body__BodySpan-kGsdtX hDZgMf">Rebecca Gorman (Assoc PIP Claims Specialist)</span><span type="small-p" class="Body__SmallBodySpan-eKEoes chlxPU">Coverages: Personal Injury Protection</span></div><div class="Flex-jamfzI VEKFM"><span name="employee-email" class="ActionTypeComponents__TopLevelSpan-gUzePM hDtIJJ Action-edAuQh EmailLink___StyledAction-dBvoN gyOQpZ bTmLBS"><a name="employee-email" class="ActionTypeComponents__StyledExternalLink-cfumJj jFzagD Action-edAuQh EmailLink___StyledAction-dBvoN gyOQpZ bTmLBS" href="mailto:
[email protected]?subject=Claim Number: 60010395660" data-id="Claims---Overview.employee-email"><span font-size=".875rem" class="Hyperlink__IconLinkTextSpan-Sihdr guQiUy"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#0e7e75" class="StyledIcon__Svg-eDmQQd hatpmd" style="width: 16px; height: 16px;"></svg></span>
[email protected]</span></a></span></div></div></div></div></div><p type="small-span" class="Body__SmallBodyP-jVWJhI higdxG Disclaimer___StyledBodyText-jENgFh fhtsvz">We continually update claims information. An open claim is not a guarantee that coverage will be provided.</p><p type="small-span" class="Body__SmallBodyP-jVWJhI higdxG Disclaimer___StyledBodyText-jENgFh iYDwxz">For claims made by you or your beneficiaries under an Amica Life insurance policy, call 800-234-5433.</p></div><div class="Layout__SecondaryColumn-gKzIJl hwNRwF"><h3 class="Header__H3-ftyagD fYkTPB">Understand The Claims Process</h3><div class="Card__CardBorder-biMuJb lkPNMV"><div spacing="1rem" class="Card__CardContent-crhtOO bMEMbW"><div class="Card__ActionCardContent-heKHTs cuHnne" style="min-height: 0px;"><span type="small-p" class="Body__SmallBodySpan-eKEoes fCkFEE">Learn more about the claims process with frequently asked questions and our claims glossary.</span></div><span name="view-faqs-button" class="ActionTypeComponents__TopLevelSpan-gUzePM dvMQmV Action-edAuQh gyOQpZ"><a name="view-faqs-button" class="ActionTypeComponents__StyledExternalLink-cfumJj bpNcdg Action-edAuQh gyOQpZ" href="https://www.amica.com/en/claim-center/claims-frequent-questions.html" data-id="Claims---Overview.view-faqs-button"><div class="Flex-jamfzI Button__ActionStyleButtonComponent-gZwzDd UNfph hnlDKq">View FAQs</div></a></span></div></div><h3 id="loadable-card-header-0.345654972413606" class="Header__H3-ftyagD bigTAE">Enroll in Text Notifications</h3><div class="Card__CardBorder-biMuJb lkPNMV"><div spacing="1rem" class="Card__CardContent-crhtOO bMEMbW"><label class="InputLabel__SmallLabel-gsyNJm ikBPLc">Text Notifications Status</label><div class="Flex-jamfzI ioqkND"><span style="display: flex; align-items: center; margin-right: 0.5rem;"><svg aria-hidden="true" color="#707070" class="StyledIcon__Svg-eDmQQd dwMNKf" style="width: 16px; height: 16px;"></svg></span><span type="small-p" class="Body__SmallBodySpan-eKEoes gGKDpv">Enrolled</span></div><label class="InputLabel__SmallLabel-gsyNJm ikBPLc">Mobile Number</label><p type="small-span" class="Body__SmallBodyP-jVWJhI jIdydO">508-954-1421</p><p type="small-span" class="Body__SmallBodyP-jVWJhI jIdydO">Notifications are on for your mobile phone.</p><span name="edit-enrollment" aria-labelledby="loadable-card-header-0.345654972413606 edit-enrollment" class="ActionTypeComponents__TopLevelSpan-gUzePM dvMQmV Action-edAuQh gyOQpZ"><a name="edit-enrollment" data-id="Claims---Overview.edit-enrollment" class="ActionTypeComponents__StyledRouterLink-fhkBTF iFA-dxG" href="/customers/profile/notifications"><div class="Flex-jamfzI Button__ActionStyleButtonComponent-gZwzDd UNfph hnlDKq">Update Preferences</div></a></span></div></div><h3 class="Header__H3-ftyagD bigTAE">Find an Auto Repair Shop</h3><div class="Card__CardBorder-biMuJb lkPNMV"><div spacing="1rem" class="Card__CardContent-crhtOO bMEMbW"><div class="Card__ActionCardContent-heKHTs cuHnne" style="min-height: 0px;"><span type="small-p" class="Body__SmallBodySpan-eKEoes fCkFEE">Browse our list of over 1,700 recommended shops from across the country.</span></div><span name="find-auto-repair-link" class="ActionTypeComponents__TopLevelSpan-gUzePM dvMQmV Action-edAuQh gyOQpZ"><a name="find-auto-repair-link" class="ActionTypeComponents__StyledExternalLink-cfumJj bpNcdg Action-edAuQh gyOQpZ" href="https://www.amica.com/en/claim-center/find-an-auto-repair-shop.html" data-id="Claims---Overview.find-auto-repair-link"><div class="Flex-jamfzI Button__ActionStyleButtonComponent-gZwzDd UNfph hnlDKq">Find a Repair Shop</div></a></span></div></div><h3 class="Header__H3-ftyagD bigTAE">Contact Us</h3><div class="Card__CardBorder-biMuJb lkPNMV"><div spacing="1rem" class="Card__CardContent-crhtOO bMEMbW"><span type="small-p" class="Body__SmallBodySpan-eKEoes fCkFEE">We're available to answer your questions by phone at <span name="amica-contact-phone-link" aria-label="Call +1-800-242-6422" class="ActionTypeComponents__TopLevelSpan-gUzePM bsVZhF Action-edAuQh gyOQpZ"><a name="amica-contact-phone-link" aria-label="Call +1-800-242-6422" class="ActionTypeComponents__StyledExternalLink-cfumJj ifbsXU Action-edAuQh gyOQpZ" href="tel:+1-800-242-6422" data-id="Claims---Overview.amica-contact-phone-link"><span class="Hyperlink__ActionStyleTextComponent-eCtaBa fsCJCN">800‑242‑6422</span></a></span>.</span></div></div></div></div> </div>
