Notes

This paper attempts to give an introduction of Performance Measurement Systems and a brief

overview of its related processes. Specifically, after this introductory chapter, in the

second chapter, the paper will give a brief history on the development of theoretical

frameworks on Performance Measurement Systems and associated activities that organizations

perform in practice for establishing and using these systems. It will then outlines the

management activities that these systems support, then try to draw and categorize the common

pitfalls and problems that may arise according to phases in the lifecycle of the systems.

This is intended to give a clearer idea on how Performance Measurement Systems operate and

their requirements to be efficient and effective. The third chapter will dive into practical

applications of these systems by analyzing two case studies: A survey in New Zealand

Manufacturing Companies and Mississippi's intermodal transportation. We will introduce the

cases and overall background to help understand and interpret the data, as well as the

methods used to obtain such data. We will attempt to draw conclusions based on the test

cases' findings and evaluate if there are possible limitations to the measurement systems

employed.