<div _ngcontent-qnh-c136="" id="content"><div _ngcontent-qnh-c136="" id="content-container"><div _ngcontent-qnh-c136="" class="right-column desktop"><app-my-agent _ngcontent-qnh-c136="" _nghost-qnh-c53=""><section _ngcontent-qnh-c53="" id="agencies"><h2 _ngcontent-qnh-c53="">My Agent</h2><div _ngcontent-qnh-c53="" id="agent" class="panel column"><div _ngcontent-qnh-c53="" class="corner-mask" style="box-shadow: none;"><div _ngcontent-qnh-c53="" class="left mobile"><img _ngcontent-qnh-c53="" src="assets/images/agent-icon-unisex-yellow.png" alt="" class="agent-icon"></div><div _ngcontent-qnh-c53="" class="wrapper-container"><div _ngcontent-qnh-c53="" class="wrapper content wrapword"><div _ngcontent-qnh-c53="" class="middle"><div _ngcontent-qnh-c53="" class="info"><div _ngcontent-qnh-c53="" class="info-wrapper"><!----><!----><img _ngcontent-qnh-c53="" src="assets/images/agent-icon-unisex-yellow.png" alt="" class="desktop agent-icon"><div _ngcontent-qnh-c53="" class="agency nobreak"><h3 _ngcontent-qnh-c53="" role="none" class="nobreak max25Char">Auto Insurance Specialists</h3><a _ngcontent-qnh-c53="" class="phone mobile" href="tel:8004937879" title="Auto Insurance Specialists" data-di-id="di-id-e9090d22-90e24101"><span _ngcontent-qnh-c53="">(800) 493-7879</span></a><span _ngcontent-qnh-c53="" class="phone desktop">(800) 493-7879</span></div><div _ngcontent-qnh-c53="" class="agency-address desktop"><address _ngcontent-qnh-c53=""><a _ngcontent-qnh-c53="" target="_blank" title="Map Address" aria-describedby="new-window" href="http://maps.apple.com/?q=PO BOX 10160,SANTA ANA,CA,92711" data-di-id="di-id-5dba8df8-9fdc8872"><span _ngcontent-qnh-c53="">Po Box 10160</span> <span _ngcontent-qnh-c53=""></span><br _ngcontent-qnh-c53=""><span _ngcontent-qnh-c53="">Santa Ana</span>, <span _ngcontent-qnh-c53="">CA</span> <span _ngcontent-qnh-c53="">92711</span></a></address></div><!----><div _ngcontent-qnh-c53="" class="desktop agent-contact"><a _ngcontent-qnh-c53="" id="agentDetails" tabindex="0" role="button" title="Agent Details" class="button grey small noselect" style="cursor: pointer;" data-di-id="#agentDetails">Agent Details</a><a _ngcontent-qnh-c53="" id="sendMessage" tabindex="0" role="button" title="Send Message" class="button grey small noselect" style="cursor: pointer;" data-di-id="#sendMessage">Send Message</a><!----></div></div><a _ngcontent-qnh-c53="" title="View My Agent" class="arrow-link mobile noselect" style="cursor: pointer;"><img _ngcontent-qnh-c53="" src="assets/images/ArrowRight.svg" alt="View My Agent Icon"></a></div></div></div><!----><!----><!----></div></div></div><!----></section><!----><!----><!----><!----><div _ngcontent-qnh-c53="" hidden="" id="new-window">Opens in new tab</div></app-my-agent><app-view-messages _ngcontent-qnh-c136="" _nghost-qnh-c54=""><section _ngcontent-qnh-c54="" id="messages" class="desktop"><h2 _ngcontent-qnh-c54="">Messages</h2><div _ngcontent-qnh-c54="" class="corner-mask"><div _ngcontent-qnh-c54="" class="wrapper content"><!----><div _ngcontent-qnh-c54="" class="info divider"><a _ngcontent-qnh-c54="" href="javascript:void(0)" role="button" id="message1" class="bguparrow heading4 mr2px safari-outline slider" aria-expanded="true" data-di-id="#message1">Corporate Sustainability </a><div _ngcontent-qnh-c54="" id="message3content"><img _ngcontent-qnh-c54="" src="assets/images/alert-corporate-sustainability.jpg" alt="" class="img-right border-radius"><p _ngcontent-qnh-c54="">Everything we do at Mercury is guided by one central idea that dates back to the founding of the company in 1961: We’re here to help. Learn more about what drives us.</p><a _ngcontent-qnh-c54="" href="https://www.mercuryinsurance.com/assets/docs/Mercury-General-Corporate-Sustainability.pdf" target="_blank" aria-label="Learn More about Corporate Sustainability" aria-describedby="newTab1" class="input-link ml2px" data-di-id="di-id-4f9cfa8f-76d8feaf">Learn More</a></div></div><div _ngcontent-qnh-c54="" id="paperlessoption" class="info divider"><a _ngcontent-qnh-c54="" href="javascript:void(0)" role="button" id="messagepaperless" class="bguparrow heading4 mr2px slider" aria-expanded="true" data-di-id="#messagepaperless"> Go green, go paperless! <img _ngcontent-qnh-c54="" src="assets/images/icon-leaf-green.svg" alt="" class="message-image-inline"><!----></a><div _ngcontent-qnh-c54="" id="messagepaperlesscontent"><p _ngcontent-qnh-c54="">We have enhanced our paperless options. <a _ngcontent-qnh-c54="" href="/customer/communication" title="Sign up" class="message-link pleaseWait" data-di-id="di-id-3fbe2673-56a6cddc">Review your preferences now! </a></p></div></div><!----><div _ngcontent-qnh-c54="" class="info divider"><a _ngcontent-qnh-c54="" href="javascript:void(0)" role="button" id="message4" class="bgdownarrow heading4 mr2px slider" aria-expanded="false" data-di-id="#message4">Let us know how we're doing </a><div _ngcontent-qnh-c54="" id="message4content" hidden=""><img _ngcontent-qnh-c54="" src="assets/images/message-reviews-thumbnail.png" alt="" class="img-right"><p _ngcontent-qnh-c54="">We love to get feedback from our customers. If we're doing a great job, let us know. If we could do better, let us know that too by <a _ngcontent-qnh-c54="" href="https://www.mercuryinsurance.com/reviews/feedback.html" title="Write a Review" target="_blank" aria-describedby="newTab4" class="message-link" data-di-id="di-id-2886bbb-77bf4b80">writing a review</a>.</p></div></div><div _ngcontent-qnh-c54="" class="info"><a _ngcontent-qnh-c54="" href="javascript:void(0)" role="button" id="message5" class="bgdownarrow heading4 safari-outline slider" aria-expanded="false" data-di-id="#message5">How to File a Claim</a><div _ngcontent-qnh-c54="" id="message5content" hidden=""><p _ngcontent-qnh-c54="">Find everything you need to know about filing a claim with Mercury.</p><a _ngcontent-qnh-c54="" href="http://www.mercuryinsurance.com/insurance-claims/how-to-file-insurance-claim.html" target="_blank" aria-label="Learn More about How to File a Claim" aria-describedby="newTab3" class="ml2px safari-outline" data-di-id="di-id-86d0e960-c71c711a">Learn More</a></div></div></div></div></section><div _ngcontent-qnh-c54="" hidden="" id="newTab1">Opens in new tab</div><div _ngcontent-qnh-c54="" hidden="" id="newTab2">Opens in new tab</div><div _ngcontent-qnh-c54="" hidden="" id="newTab3">Opens in new tab</div><div _ngcontent-qnh-c54="" hidden="" id="newTab4">Opens in new tab</div></app-view-messages></div><div _ngcontent-qnh-c136="" class="left-column"><h1 _ngcontent-qnh-c136="">Claims Details</h1><div _ngcontent-qnh-c136="" class="left-container"><div _ngcontent-qnh-c136="" class="section-cap"><p _ngcontent-qnh-c136="">Auto Policy <span _ngcontent-qnh-c136="">CAAP0000233666</span></p></div><div _ngcontent-qnh-c136="" class="form-view"><form _ngcontent-qnh-c136="" id="claim-details-form" data-di-form-track=""><section _ngcontent-qnh-c136=""><h3 _ngcontent-qnh-c136="">Claim Number: <span _ngcontent-qnh-c136="">CAPA-02438020</span></h3><div _ngcontent-qnh-c136="" class="data-column wrap-right bottom-spacer"><h4 _ngcontent-qnh-c136="">Vehicle: <span _ngcontent-qnh-c136="">2017 Hyundai Sonata Hybrid</span><!----></h4><h4 _ngcontent-qnh-c136="" class="bottom-spacer">Driver: <span _ngcontent-qnh-c136="">George Perez</span></h4><!----><h4 _ngcontent-qnh-c136="">Date of Incident: <span _ngcontent-qnh-c136="">10/06/2024 at 04:10 PM</span></h4><h4 _ngcontent-qnh-c136="">Date Reported: <span _ngcontent-qnh-c136="">10/07/2024</span></h4></div><div _ngcontent-qnh-c136="" class="data-column"><h4 _ngcontent-qnh-c136="" class="status-open">Status: <span _ngcontent-qnh-c136="">Open</span></h4><!----><!----><!----></div></section><section _ngcontent-qnh-c136=""><h3 _ngcontent-qnh-c136="">Your Adjuster</h3><div _ngcontent-qnh-c136="" class="data-column wrap-right"><h4 _ngcontent-qnh-c136=""><span _ngcontent-qnh-c136="">Luis Gutierrez </span></h4></div><div _ngcontent-qnh-c136="" class="data-column"><h4 _ngcontent-qnh-c136="" class="phone"><a _ngcontent-qnh-c136="" class="phone mobile" href="tel:(888) 637-2981 x21825" title="Call Adjuster
Luis Gutierrez" data-di-id="di-id-b282c4d9-5c83c5a5">(888) 637-2981 x21825</a><span _ngcontent-qnh-c136="" class="phone desktop">(888) 637-2981 x21825</span></h4></div><div _ngcontent-qnh-c136="" class="data-column wrap-right"><h4 _ngcontent-qnh-c136="" class="data-column"><a _ngcontent-qnh-c136="" href="mailto:
[email protected]" title="E-mail Luis Gutierrez" data-di-id="di-id-efa68f4a-dc0ed651">
[email protected]</a></h4></div></section><!----><!----><!----><section _ngcontent-qnh-c136=""><h3 _ngcontent-qnh-c136="">Your Repair Facility</h3><h4 _ngcontent-qnh-c136=""><span _ngcontent-qnh-c136="">AVALON COLLISION CENTER INC/GLENDORA</span></h4><div _ngcontent-qnh-c136="" class="data-column wrap-right"><a _ngcontent-qnh-c136="" target="_blank" title="Map Address" aria-describedby="newTb" href="http://maps.apple.com/?q=1947 AUTO CENTRE DR,GLENDORACA,91740" data-di-id="di-id-c0ac7443-7ad1e8f2"><h4 _ngcontent-qnh-c136="">1947 AUTO CENTRE DR</h4><h4 _ngcontent-qnh-c136=""> GLENDORA</h4><h4 _ngcontent-qnh-c136="">CA 91740</h4></a><h4 _ngcontent-qnh-c136=""><a _ngcontent-qnh-c136="" target="_blank" href="http://www.avaloncollision.com" title="Avalon Collision Center Inc/glendora Website" data-di-id="di-id-a6be531c-97ad2c70"> View more information</a></h4><!----></div><div _ngcontent-qnh-c136="" class="data-column"><h4 _ngcontent-qnh-c136=""><a _ngcontent-qnh-c136="" class="phone mobile" href="tel:909-542-0911" title="Call AVALON COLLISION CENTER INC/GLENDORA" data-di-id="di-id-ecdf7d56-dbdb2b0d"> Phone: 909-542-0911 </a><span _ngcontent-qnh-c136="" class="phone desktop">909-542-0911</span></h4><h4 _ngcontent-qnh-c136="" class="phone">Fax:909-542-0747</h4></div><!----><app-map _ngcontent-qnh-c136="" class="grouped-map"></app-map></section><!----><!----><section _ngcontent-qnh-c136=""><h3 _ngcontent-qnh-c136="">Car Rental</h3><p _ngcontent-qnh-c136="">For your convenience, Mercury has partnered with the following car rental companies. Remember to check your policy to see if you have rental coverage.</p><div _ngcontent-qnh-c136="" class="car-rental"><div _ngcontent-qnh-c136="" class="data-column wrap-right"><img _ngcontent-qnh-c136="" src="assets/images/enterprise.png" alt="Enterprise Logo" title="Enterprise Car Rental"></div><div _ngcontent-qnh-c136="" class="data-column"><h4 _ngcontent-qnh-c136="" class="phone"><a _ngcontent-qnh-c136="" href="tel:(800) 736-8227" title="Call Enterprise Car Rental" class="phone mobile" data-di-id="di-id-30a581f7-5862d8d9">(800) 736-8227</a><span _ngcontent-qnh-c136="" class="phone desktop">(800) 736-8227</span></h4></div></div><div _ngcontent-qnh-c136="" class="car-rental"><div _ngcontent-qnh-c136="" class="data-column wrap-right"><img _ngcontent-qnh-c136="" src="assets/images/hertz.png" alt="Hertz Logo" title="Hertz Car Rental"></div><div _ngcontent-qnh-c136="" class="data-column"><h4 _ngcontent-qnh-c136="" class="phone"><a _ngcontent-qnh-c136="" href="tel:(800) 582-7499" title="Call Hertz Car Rental" class="phone mobile" data-di-id="di-id-30a581f7-f90175bd">(800) 582-7499</a><span _ngcontent-qnh-c136="" class="phone desktop">(800) 582-7499</span></h4></div></div></section><section _ngcontent-qnh-c136="" class="plain"><a _ngcontent-qnh-c136="" id="submit" title="Back" class="button grey btn-right" href="/customer/claims?policiesType=Auto%20Policy" data-di-id="#submit">Back</a><!----><!----><!----><!----><!----></section><!----></form></div></div></div><div _ngcontent-qnh-c136="" hidden="" id="newTb">Opens in new tab</div></div></div>
