Notes

We are unable to connect you regarding your product (ICONIC ME Pack of 6 Cotton Non Padded Women's Everyday Bra ( Multicolor )).

In case you want to call please .You can get in touch with us at 9212692126.

If you require any further assistance, we'd be glad to help you.

Thank You,
Team Snapdeal



#cx got the different product cx placed Yajurveda Fig (Anjeer) but cx got Mixed Dry fruits
action-call not connected //mail marked //case moved NQA false investigation_SCM
Comm-tat shared 24 hours for team update via mail and on call





ask cx to fill the Digital form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the same mail

#cx gothe same product but cx did not like the product color Quality
action-call connected //case moved NQA false investigation_SCM
Comm-tat shared 24 hours for team update via on call



#cx don't have any issue on this product
action-call connected
comm-AS per cx confirmation case closed


DIALER ISSUE

This is with reference to your concern regarding the order status ( )


As per the telephonic conversation,

#Querry not Clear
action-call not connected //mail marked
comm-needs to confirm exact issue


#Querry not Clear
action-call not connected(Busy) //mail marked
comm-needs to confirm exact issue



#Querry not Clear
action-call connected but cx drop the call hence, call tried 2 times
comm-needs to confirm exact issue


#Querry not Clear
action-call connected(language barrier)//mail marked
comm-needs to confirm exact issue



We tried calling you but couldn't reach you regarding return your this product :

#cx got the defective product battery is not working


action-call not connected//mail-na
comm-needs to ask cx shared the product images




action - mail marked//call not connected(In Comapatible Destination)
comm-tat shared 24 hours via mail



# cx got the same product (CATP)
action - mail already marked//call not connected
comm - Denial given as per as per NON-returnable policy


#cx don't have any issue regarding this product
action-call connected
comm-complaint closed as cx confirmation on call




#cx got the different product he got sugar candy and incense stick in place of Push and Spin Kids Toy




action-call connected//mail marked //IC updated as per cx VOC
comm-ask Product Image ,Snapdeal Packaging images on mail


(QUERRY NOT CLEAR )

We tried calling you but couldn't reach you regarding your this product (India One Rupee Consecutive Serial 10 Notes in Top Grade Gem UNC).

In case you want to call please share your alternate number on which number you want call, we'll attempt calling you.


If you require any further assistance, we'd be glad to help you.

Thank You,
Team Snapdeal


(RFV ussed)

Dear Rohit,

We tried calling you but couldn't reach to you.

This is with reference to your concern regarding the refund status of your item ( AUSK Black Polyester Men's Vest ( Pack of 2 ) .

This is with reference to your email regarding your concern for this suborder (59866330100). We are unable to transfer your amount in bank as you have already used the refunded amount of INR - 268.00 for this suborder ( 59943290869 )from Snapdeal credit .



We apologize for inconvenience caused . IF you have any other query or concern feel free to reply. We'd be glad to help you.


Thank You,
Team Snapdeal



#cx go the same product but he did not like product Quality
action-call connected
comm-tat shared 24 hours for update via on call



#Cx got the different item
action-mail marked//call connected //IC updated as per cx VOC
comm-ask cx to shared the product images on mail team will update 24 hours after receiving images



issue-Deny Refund (Complete item missing)
action-mail marked
comm-Denial given as per RA remarks via on mail



#cx got the Complete item missing item (400-1000)
action-call connected//mail marked
comm-ask cx to shared Product packaging ,ID proof, Invoice Copy images on mail



#cx got the Empty parcel (price Between 400-1000) cx also saying outer packaging is damaged condition
action-call connected//mail marked (Empty parcel digital form)
comm-ask cx to fill the Digital form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the same mail //tat shared 72 hrs for update after receiving the required details



#cx got the same product cx facing size issue its too large
action-call not connected //mail -na
comm-needs to confirm with cx product used or not



Dear Md,

We tried calling you but couldn't reach you regarding your this product (White Cotton Boy's T-Shirt ( Pack of 1 )

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Your amount reflect in your UPI account within 6 days.

Transaction amount: Rs. 226.00

Thank You,
Team Snapdeal