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Dear User,
Greetings from MobiKwik!
This is in reference to your concern regarding the repayment of ZIP bills.
Please pay the due bill amount of INR 0000/-
We would like to inform you that Penalty charges for delayed repayment will be applied on missing the due date which can not be waived off. For more details related to payments and due dates please refer to the link: https://promotions.MobiKwik.com/inapp/terms-and-conditions/zip/index.html?v=0
We suggest, paying your bills before the due date to avoid penalty charges.
If you have any other queries, please revert to us and we will be happy to assist you.
Thanks for using MobiKwik!
Happy to help!
Team MobiKwik.
1. Rent Payment Pending R3
Dear User,
Greetings from MobiKwik!
This is in reference to your concern regarding the status of your rent payment transaction.
We apologize for the inconvenience caused to you in this regards.
We have checked and observed that your transaction id 00000000000 is pending at our end. However, in a few scenarios, it may take a maximum of 72 Working hours for the status to get updated at the beneficiary end.
We request your patience and cooperation in the meanwhile.
If you have any other queries, please revert to us and we will be happy to assist you.
Happy to help!
Team MobiKwik
3. IMPS Pending
Dear User,
Greetings from MobiKwik!
This is in reference to your concern.
We apologize for the inconvenience caused to you in this regard.
We have escalated your concern with our dedicated team. Our team will get back to you within 48 working hours.
Your patience and cooperation are much appreciated.
Happy to help!
Team MobiKwik.
1. Xtra New Withdrawal Policy
Dear User,
We appreciate your continued trust in Xtra.
Due to the changes to master directions for NBFC-P2P Lending Platform introduced by regulatory bodies on 16 August 2024, Xtra has undergone changes from the end of our NBFC-P2P partner, Transactree Technologies Private Limited ("Lendbox"). As you are aware MobiKwik only acts as a channel partner for Lendbox and therefore based on the requirements of Lendbox as per the updated regulations, we request you to note the following changes:
You will receive the amount towards principal and interest, as and when repayments are made by the mapped borrowers. This amount will be available for withdrawal through the updated version of the MobiKwik app on the 12th of every month. You will be able to see the expected repayment schedule on the MobiKwik app.
We appreciate your understanding and cooperation in this matter.
Thanks & Regards,
Team Mobikwik.
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