Notes

1. Tel# : 6136252196
B1# : b1ttwm72
Call Back No : 6136333254
Issue: Wireless password reset
Resolution: Resolved
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2.Tel# : 4169488526 / 4165191161
Issue: ITV Cust
Resolution: Transferred the call
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3.Tel# : 9056599265
Issue: Turbo hub
Resolution: Transferred the call
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4.Tel# : 9059854065
B1# : b1xtxw56
Call Back No : 9059854065
Issue: Unable to receive calls
Resolution: Appointed a tech
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5.Tel# : 7056572305
B1# : b1rxhq76
Call Back No : 7056572305
Issue: Wireless password reset
Resolution: Resolved
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6.Tel# : M4N3N6 / ,,NORTH YORK,ON / 4164890474
Call Back No : 4164890474
Issue: Bell box doors open
Resolution: Appointed a tech
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7.Tel# : 5142247233 / 4506703859
B1# : b1uxhz23
Call Back No : 5142247233
Issue: Intermittent sync
Resolution: Routed the call to the test center
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8.Tel# : 5149707878 / 4509633324
B1# : b1siwz72
Issue: ITV Cust
Resolution: Transferred the call
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9.Tel# : 5195378808
Issue: Call from the billing team
Resolution: Resolved
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10.Tel# : 4166570315
B1# : b1viqz85
Call Back No : 4162713100
Email: [email protected]
Issue: ITV Cust
Resolution: Transferred the call
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11.Tel# : 4167494630
B1# : b1uawd54
Call Back No : 6475256670
Issue: No sync
Resolution: Resolved
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12.Tel# : 6135844418
Issue: Call forwarding feature
Resolution: Caller is not at home
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13.Tel# : 7053279005
B1# : b1unwe98
Call Back No : 7053279005
Issue: Wireless password reset
Resolution: Resolved
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14.Tel# : 4169639123
B1# : b1trqh26
Call Back No : 4169639123
Issue: Intermittent sync
Resolution: Routed the call to the test center
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15.Tel# : 5196216670 / 5192210166
B1# : b1hhei32
Call Back No : 5192210166
Issue: All services down
Resolution: Appointed a tech
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16. Tel# : 9056345123
Call Back No : 9056345123
Issue: Unable to get on to the fax
Resolution: Resolved
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17.Tel# : 4167677905
Call Back No : 4167677905
Issue: Unable to receive calls
Resolution: Appointed a tech
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18.Tel# : 4162699565
Call Back No : 4162699565
Email: 1010323 1 Area code 4162699565
Issue: Unable to make a long distance call
Resolution: Routed to pic toll
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19.Tel# : 4506323028
B1# : b1tncm58
Resolution: Capture call
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20.Tel# : 5145227589
B1# : b1ruyv43
Issue: Bandwidth usage issues
Resolution: Call from the billing dept
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21.Tel# : 4167837932
B1# : b1vdcn23
Call Back No : 6476780041
Issue: No sync
Resolution: Routed the call to the test center
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22.Tel# : 6138410634
B1# : b1mvpx96
Call Back No : 6138410634
Package Tracking Number: KVP001072052
Issue: No sync
Resolution: Transferred the call to the supervisor
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23.Tel# : 5196522225
B1# : b1vifr28
Call Back No : 2269805976
Issue: No sync
Resolution: Routed the cal to the test center
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24.Tel# : 5193220166
B1# : b1utga22
Call Back No
Issue: Phone cable is cut
Resolution: Shipped out a new cable
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25.Tel# : 4506823335
B1# : b1qvhn78
Call Back No : 4506823335
Issue: Cust would like to get a dry loop number
Resolution: Transferred the call to the billing dept
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26.Tel# : 5199660784
B1# : b1msih88
Call Back No : 5199660784
Issue: No sync
Resolution: Routed the call to the test center
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27.Tel# : 4167457739
Call Back No : 6477713013
Issue: No dial tone / 18006686878
Resolution: Appointed a tech
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28.Tel# : 6472811341 / 5198560058
B1# : b1vieq26
Call Back No : 5143102355
Issue: Access password reset / Slow speed
Resolution: Routed the call to the test center
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29.Tel# : 9058987890
B1# : b1jaqb43
Call Back No : 9058987890
Issue: Wireless password reset
Resolution: Resolved
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30.Tel# : 5199661535
B1# : b1wmnt48
Call Back No : 5199661535
Issue: Would like to add a new email address
Resolution: Resolved
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Call Back No
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