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Buyer memilih menggunakan JNE asuransi Tokiomarine, Seller mengubah kurir menjadi Pos dg membayarkan HTNB nya, ketika kami memasukkan ongkir di OC terkalkulasi juga utk HTNB namun nominalnya tidak sama pada resi
https://prnt.sc/iurfqr - 6.000 di OC Rp 6.996
Jawaban tim IT dan Bisnis : Dibantu refund dari asuransi dan biaya tambahan yang dibayarkan oleh seller ke pihak partner. Untuk nominal dari asuransinya seharusnya mengikuti dari nominal di invoice. Kenapa bisa berbeda, sedang dilakukan pengecekkan lebih lanjut.
Resi pengiriman sudah diberikan dari tanggal berapa namun baru dikirimkan dari tanggal berapa
Jawaban tim IT dan Bisnis : Bisa di list invoicenya, kedepannya akan dibantu oleh tim Bisnis.
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