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Thank you for writing in.
We understand that you have lost your product 'Xolo ERA 2-4G with VoLTE (Nile Blue, 8 GB)'. We are sorry for the trouble you had to go through.
We'd like to let you know that we cannot help you with any tracing of your phone.
We request you to file the complaint in the police station so that they can help you out.
Hope this helps.
We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
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