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Thank you for writing in.
We understand that you are concerned about the 'Subscribe feature'.
We'd like to let you know that you will not get too many updates in a day by enabling this feature. We make sure that you get only 1 or 2 messages in a day that give you updates on the journey of the item.
As, enabling this feature will lead you to receiving detailed information (Email and SMS) related to your order progress at regular intervals between 9 am to 9 pm with a maximum of 2 messages per day and below are the important points on which this feature depends:
- Subscribe option is applicable for a single order with a single product
- Subscribe option will not be applicable for multiple products in an order/ replacement orders
- The 'Subscribe' option has to be communicated to you for all 'Order to Shipped' and 'Delivery Related' scenarios (unless the order is 'out for delivery' or you are already subscribed)
- You can choose to subscribe for these updates through Self-Serve as well
The 'Unsubscribe' option is also available to you, if you do not wish to receive additional updates for your order(s). This can be done by contacting Customer Support or through the Flipkart app.
In case there’s anything else we can help you with, please feel free to write to us by replying to this email.
Hope this helps.
We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
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