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Warranty:
>>Keyboard cases: 1 year
>>cord: 1 year
>>screen protector: limited lifetime
>>BBU: 3 years
BBU options:
*check warranty: serial number starting with bdc*
Inform of the 3 years useful life of the battery
>>1. Trouble shooting: charged? Check connections? Self-test?
Use the self-test to verify both the operation of the RG Battery Backup
and the condition of the battery. Turn the mute switch ON and OFF (down and up),
then ON and OFF (down and up) again within five seconds.
>>2. Buy new battery pack from local/online store: Motorola/two wire
>>3. *since still an active subscriber of at&t been paying at&t every month,
at&t should be responsible and should be providing you assistance*
***Ask at&t for the new battery pack/ back-up unit/ ask for upgraded unit with
Built in battery in it.
For good calls: remind of the CSAT
>>so i was hoping i was able to help you and provide you with good service.
>>may i just remind you that in 1-2days,
Your email may receive a survey regarding your service experience.
You may also input comments and suggestions for us to improve our
Customer support. *confirm email*
wemo: 422163
net cs: 422109
net tech: 362447
21816 pin 240287
bulk order: 3107515569
claims: 3107515594
lynksis: 8003267114
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