Notes

My name is "name" and I work with a company called Acme Publishing. You applied for a position with our sales group and I was wondering if you were still looking for new opportunities. I realize I am calling un announced, is this a good time?”

*enthusiastic
Hi "name" my name is Adrian. yes this is a great time I heard a lot of great things and would love the opportunity to work with home depot, I have applied for 2 positions, what position is this regarding to?

-Tell us about the company?
-Why do you want to work for us?
The company is all about do it yourself home improvement at a low cost and the company motto is "More saving, more doing", I would like to work for the company because it seems like it has a great community and I like the company's philosophy

-One situation where you worked with someone to overcome a problem?
In my previous job there were many situations where me and my coworkers worked together to solve various problems, many of which involved helping a line of customers during rush hours or before the holidays and we had to work together in a fast paced and organized fashion.

-Difficult situation and how you overcame it?
One time I came into my workplace during my off hours where a customer that seemed intoxicated was causing trouble and my coworkers didn't know how to deal with the situation so I decided to escort him out of the store and then later reported the event to the manager for future safety.

-Problem with a customer?
There were times where the customers were upset and I always tried my best to figure out why they were upset and then I tried to help them out as much as I could

-Went out of your way for a customer?
There were times where I went out of my way to help customers with finding a particular item, order a new item into the store that they are interested in buying or helping customers carry heavy items to the register if they seemed like it was too heavy for them

-Safety rule?
There weren't any problems with coworkers breaking safety rules that I remember but If I would notice someone breaking one I would educate them on how to do it safely

-Learning tasks on the job?
I really like to learn with a hands on approach but if I can't figure out a task I will ask for advice or help from a more qualified coworker

Goals in the next 5 years?
Well I am looking forward to putting my customer service skills in a fast paced challenging environment and looking forward to improve on these skills while learning from the work experience

-Has there ever been a time where you and a coworker did not like each other? How did you overcome this?
I never had any issues with my coworkers but if I did I would try to look for similarities and learn to communicate better in order to achieve the goal at hand

-How much are you looking for?
Well if I am qualified for the job which I think I am because I have good experience with customers,I am very willing to learn new skills and enjoy a physical job, given these skills I am sure you will make a fair offer, what is the salary range for this position?
-They answer:...
I am looking between 12 and 14, how much flexibility is there?

Ask:
What initially attracted you to work with home depot?
Do you have any advice on what I should wear, will a clean polo and jeans work?