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Hello
Greetings to you from Amazon.in.
My name is Amit.
How may I help you for the day?
Hello, my name is Amit. I'll be glad to help you.
could you please help me with the snapshot of the product, so that i can escalate the issue to the concerned team and they will show this as the proof to the logistics team and would make sure that it wont happen again
May I please put the chat on Idle mode for 2-3 minutes in order to assist you in best possible manner?
Please be assured that It's my responsibility to work on this concern and I will surely help you in this regard.
I am sorry it is taking longer than I anticipated. I am still working on your account. Please allow me a minute more.
I understand your concern and I am sorry for the issues that you have faced in this and I will surely help you with my level best.
I realize that at this point of time asking you to wait would be disappointing, but in a situation like this, it is very important for us that we provide you with accurate and expedient resolution
It's my pleasure, You are welcome. Thank you so much for your cooperation with such sincerity and politeness.
Is there anything else I may assist you?
Thank you for the cooperation and understanding. I really appreciate it.
Thank you for your time and patience.
Please accept my apology for all the inconvenience caused to you in this case.
It was my pleasure to assist you. Thank you for contacting Amazon Customer Service. Have a good day, Take care.
You may click on the “End chat” button to close the chat.
It was my pleasure to assist you. Thank you for contacting Amazon Customer Service. Have a good night, Take care.
You may click on the “End chat” button to close the chat.
I have contacted the concerned team with the details so that they may take a look into the matter and they will ask the courier team about the status which they have uploaded yesterday.
I hope the information provided was helpful and your concerns were addressed.
if you still have doubts, feel free to ask as your satisfaction matters a lot to me.
Be assure that it is my responsibility to work on your concern and Fixing this issue would be my responsibility.
I would feel the same if I had been at your place. We are here for you so we need to work according to your comfort.
I know you are not supposed to face this, I would feel the same if I had been at your place.
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