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On the first occasion H4C4FXCT only half of the total fare was refunded.
On the second occasion 7945LF4K the return journey could not be refunded online, and the claim plus tickets were submitted as instructed. There has been no response.
After allowing for the part refund received, a journey that should have cost me £80.70 has cost we £161.80. I am therefore owed £81.10.
My telephone number is 01305832247.
I would appreciate your help please.
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