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External Damage: Customer is calling because the back part of his Fitbit XXX broke, according to the customer the tracker haven't been exposed to water nor high temps or dropped, normal use, , Fitbit is still in warranty according to DUTCH.
Battery not charging: Customer is calling because the Fitbit xxx stopped charging a few days ago, I advised to the customer to clean the contacts with cotton and rubbing alcohol also, advised to connect the fitbit to the charging cord and put it to charge and restart it a few times.
Orders: Customer wanted to check the status on order xxx
Syncing: Customer is calling because his Fitbit XXX Stopped Syncing, Customer is using a Mobile Device to sync (Ios) I advised to the customer to Log out of the app, turn off bluetooth, log back in
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