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Case # 5157812 Stony Creek Community Health Center


Type- System (EBO)

Reason on ticket- Install CCM eBO Reports

Practice type- Locally Hosted

Support pwd- v@R4fTf$

Practice code-

ecwvpn.ccnva.com
uname: ecwsupport3

Pwd: 5157812Ecw!



Connected to Cisco VPN.
Connected to ebo server (10.100.2.32) of the practice.


Unable to login to ecw.
Getting error -> Make sure that the server is configured and rebboted properly.


10.100.2.43:8980


Able to open Tomcat and CheckDBPage.

Conencetd to APp server (10.100.2.43).

Able to login to ecw.

Unable to login nto ebo. Error -> An error occurred while login to eBO server.

Checked item keys, found eBOSSO item key was enabled.
Disabled it.

Getting error Page cannot be displayed.

On ebo server, checked task scheduler, found one java service was stuck.
Killed that process.

Run the service cogconfigw.exe from utility.


Tested all the IBM Cognos Configuration. Started eBO_SSC:9350 service.


http://10.100.2.32:9306
     
 
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