Notes

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ASKING DETAILS
Thank you for confirming detail with us! Please allow me some time to check the information for you.
Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details confirm krne k liye dhanyawaad. Kripya mujhe thoda samay dijiye, main check kar leti hoon.
Please share your Order/Suborder/Registered Contact Number/Email id, So that I can assist you!
UD REASON
Sir, The package was undelivered due to issues and we apologize for the inconvenience caused. Please confirm is there was any call from delivery boy on this date.
No need to worry, I am rescheduling your delivery. I request you to kindly share your alternate number and nearby landmark.
Maafi chahungi issues ki vajah se apka order abhi tak deliver nahi ho paya hai. Kya mai jaan skti hu is date pr koi call ayi thi delivery boy ki taraf se.
maafi chahungi aapko preshani hui,chinta krne ki avashykta nhi mai aapki delivery reschedule kr rhi hu, aapse request hai kripya apna alternate number aur nearby landmark share kre.
PICKUP
Kya mai jaan skti hu is date pr koi call ayi thi pickup boy ki taraf se.
kya mai jaa skti hu aapke product ka pickup ho chukka hai ya nhi.
Please confirm your product pickup is done or not.
Is there was any call from pickup boy on this date.
ASSISTANCE
Snapdeal se sambhandhit kya sahtya kr skti hu.
APUC
Please accept our sincere apology for the inconvenience caused. I have already escalated your concern and will ensure this will not happen again. please wait for 72 hours our team will revert you regarding this issue.
Maafi chahungi aapko pareshani hui, aapse request hai kripya thora inatzaar kre, hamari team aapko 72 hours k andr update krti rhegi.

PAYMENT DEDUCTED, ORDER NOT CONFIRMED
Sir/Ma'am, I understand your concern, but there's nothing to worry about. In case amount debited from your account then it will be credited back within 72 hours. Please be rest assured.
Sir, aap My Profile pr jakr aapko refer and earn ka option milega, usme aap instant invite kr skte hai whatsapp k through ya fir code sent kr skte hai.
Don't worry, I have already escalated your concern and I will work with courier team and try to get your product deliver as per your requirement.
Don't worry, I have already escalated your concern and I will personally work on this to get your product deliver as per your requirement.
Sir, no need to worry, I have already shared your concern to our team. once your two order will be canceled your refund will be initiated within 24-48 hours and it will be reflected on your bank account within 7-10 days.

Yes, sir I have already checked your complain status. No need to worry.Your irritation is understandable but i am going to make sure to sort this issue as soon as possible. Its is my responsibility to help you.
PDWP: PREPAID
Sir ham is par jaanch karane ke lie complain kar rahe hain. krpaya hamen 24-48 hours ka samay de aapko jawab dene ke liye. ham aapako huee asuvidha ke lie Mafi Chahenge.
Sorry sir, this will be your first and last bad experience with us.

Please accept our sincere apology for the inconvenience caused. I request you to kindly wait for 24 hours, your invoice bill will be provided you on your registered email id.

ASSURANCE
Maafi chaungi aapko pareshani hui, aapki shikayat maine apni team ko bhej di hai or mai khud is case pr kaam kr rhi hu. aap nishchit rhe, hum yakeen dilate hai ki is tarah ki pareshani dubara nahin hogi.
Ma'am will make sure that this should be your first and last bad experience with us and you won't face such a problem in the future. I really apologize that you are experiencing this problem.
Sir, maafi chhaungi pr hum isme koi bhi changes nhi kr skte hai, aapke kuch transaction paas na hone k karaan hum aapke request pr kaam nhi kr kste hai.

Sir, I have taken your request for pickup of your product and same will be picked in next 48 hours by EKART_DSQC. I apologies for inconvenience caused. We would request you to please keep the product intact and original brand packaging ready.
Aapko ye inform karna chahungi ki aapke product ka pick up 48 hours ke andar EKART_DSQC ke duwara kar liya jayega. Aapse request hai ki product ko aap use mat kijiyega or brand packaging ke andar item pack kar dijiyega.

Sir, every day prices fluctuate from seller hand, we don't make any changes from our hand.
DENIAL:
Please accept our sincere apology for the inconvenience caused. No need to worry I am again specially highlighting your case.I request you to kindly wait 24-48 hours our team will surely update you.
Sir, it is a time period of bank its not from our side, we have already initiated your refund , this timeline is from bank side.
Sir, your product is delayed from courier side, but no need to worry I have raised your complain for delay of your product.

COURIER BOY COMPLAIN:
I have taken your feedback regarding the courier boy and have sent it with my team and we will take strict action on it. You will not face this issue again.
Maafi chahungi aapko pareshani hui, mai aapka feedback le rhi hu aur asha krti hu apko dobara asi samsya ka samna na krna pde.

CHANGE REGISTERED NUMBER:
Sir, there will be no changes on your registered phone number which is linked with snapdeal account. If you want you can create new account of snapdeal with fresh email id.

I have shared you email on your registered email id. kindly check and you can share your bank details over there. if you are unable to share details over there, you can share details over [email protected] with product suborder id.