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How to Create a Facebook Messenger Bot Chat Bot
If you've already created a Facebook Page, the next step is to create a Messenger bot. This is a Facebook app that allows you to chat with customers and potential customers. To get started, you can use Chatfuel to connect to an existing or new Fan Page. Once connected, Chatfuel will build your chatbot in Facebook. messenger bot will see when they press the Messenger button is a welcoming message. messenger bot can be a card gallery, an image card, or a plugin.

Create a conversational flow sequence

One of the first steps in creating a Facebook Messenger bot is creating a flow sequence. Whether you are using a template or building from scratch, a conversational flow sequence will allow your users to understand how to best use your bot. Often times, users will interact with a chat bot on a mobile device. Adding buttons, quick replies, and menus to the flow sequence can make conversation flow much easier. An example of this is KLM's service, which provides eight potential options to drive the conversation. Then, when the customer requests more information, KLM provides default answers and information.

A flow sequence is a way to automate the interaction and engagement of your Facebook Messenger chat bot. Although a chat bot can save your time by avoiding having to manually answer questions, you'll still need to handle queries and respond to queries. For example, when a customer contacts your business via a customer chat widget, they can ask for assistance without leaving a voicemail. With a flow sequence, you'll know the exact steps your Facebook Messenger bot will take to make the customer happy.

Create a Welcome Message

One of the most important things you should do before publishing your Facebook Messenger Bot chat bot is to create a Welcome Message. The Welcome Message serves as a welcome message to new Facebook Messenger contacts, and can also act as a menu for further action. You can tailor the Welcome Message to the specific purpose of your bot. For example, if your bot is selling real estate, it could include a button that links to a recipe website, or a quote request. A welcome message can also have a text block that describes your bot's capabilities. You can also add a welcome message to your first message block.

A well-crafted welcome message not only informs the user about your chatbot's capabilities, but also gives them a positive first impression of your brand. You should consider user personas when crafting your welcome message, and make sure to address their needs. The welcome message is the first point of contact for your bot, and can help you progress through the sales funnel, improve customer service, and onboard new customers. It also serves as a homepage or a high-value business page, and its opening message determines whether or not a visitor engages.

Test your chatbot

Whether you're building a customer-facing Facebook Messenger bot, or a marketing tool, it's essential to test your creation before publishing it. Using Facebook Messenger as an example, you can ask a chatbot what your product does and how it works. This will help you determine what to include in your bot, as well as what type of content you'll want to include. It's a good idea to start with FAQs and FAQ-type content, as that will give you a good idea of what type of questions customers are likely to have.

You'll need a Facebook Business Page to host your Facebook Messenger bot. You can create a new page or link your current page to the bot's settings. Once the bot is live, you'll want to set it up to respond to Messenger users. Facebook Messenger users are likely to be active on Facebook and want to receive updates on the status of their orders. If you've made a Facebook Messenger chatbot, you can add a feature that automatically sends shipping updates on products to customers using Messenger.

Humanize the experience

Facebook Messenger bots are a great way to engage customers in conversation and to boost your business's bottom line. But they need to be able to interact with your customers in a manner that reflects the human aspect of the company. To do so, marketers need to understand how to create a chatbot that sounds and acts like a real human. Bots powered by artificial intelligence cannot make decisions, but they can simulate human conversation by using scripts written by marketers. In order to successfully humanize your Facebook Messenger chat bot, your bot must be kind, empathetic, and humorous.

Chatbots can also help businesses in a number of ways, including customer service. Marriott International has a Facebook-friendly chat bot that helps members change reservations and redeem points, allowing the company to scale without hiring additional agents. Another Facebook bot is from Staples, which provides customized updates and shipping notifications to customers. This technology has the potential to change the way that businesses conduct business, from product sales to customer support.
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