Notes

Cable box power cycle.
1. Unplug the cable box from the power source to turn it off.

2. Unscrew the Coaxial cable at the back of the cable box.

3. Securely screw the Coaxial cable to the back of the cable box and make sure that the other end is connected properly to the wall as well.

4. Plug back the cable box to the power source to turn it on and wait for all lights to sync.

5. Please let me know once the cable box is fully sync .

Internet power cycle
I have registered the signals in the modem. I need your help to perform these steps. Please follow these steps:-

1. Unplug the modem from the power source to turn it off.

2. Unscrew the Coaxial cable at the back of the modem.

3. Securely screw the Coaxial cable to the back of the modem and make sure that the other end is connected properly to the wall as well.

4. Plug back the modem to the power source to turn it on and wait for all lights to sync.

5. Once the modem is fully sync, Let me know so I can run the next process on the modem.


Hard reset
We need to do a hard reset on the modem to refresh it. Use the tip of a pen or a paperclip to push the button inside the reset hole at the back of the device. Press and hold for about 3-4 minutes. You should see the lights on the device turn off and start.

cancellation link HOW4111-How To Change, Move or Cancel Your Xfinity Services

Links
AUTO PAY SETUP- Signing up for the Automatic Payment is fast and easy. Go to www.comcast.com/ecobill 1. Sign in using your Comcast email address and password. 2. Click on 'Set Up Automatic Payment'. 3. Choose a payment method. 4. Enter the bank/credit and billing


User name - https://www.xfinity.com/getstarted
Speed test - http://speedtest.xfinity.com/
Xfi Pods - http://www.xfinity.com/xfipods
New service- https://www.xfinity.com/locations/in-my-area.html
Hotspot - https://www.xfinity.com/wifi
Streaming - https://www.xfinity.com/stream
Channelline- https://www.xfinity.com/learn/channel-lineup
Northeast - https://www.xfinity.com/channel-lineup-northeast#standard-channel
New Service- https://www.xfinity.com/learn/offers
New service- https://www.xfinity.com/?shop=1
Xfi link - https://www.xfinity.com/myxFi
Xfisimulator-https://www.xfinitysimulators.com/xFi
Seasonal - https://inseasonal.cable.comcast.com/#/home
Cable box - https://xfinity.com/equipmentupdate
Simulator - https://xfinitysimulators.com/
Chat link - https://support.norton.com/sp/en/us/norton-security/current/contact-chat?abproduct=Norton+Security&abversion=current&entsrc=Direct&layouttype=SOS&partnerid=1122&puid=1215
User manual- https://www.xfinity.com/support/articles/cable-box-user-manuals
Xchange - https://xfinityxchange2.performnet.com/xfinityxchange2/login.do
Appointment- https://www.xfinitystores.com
LMS LIN - https://care.xfinitypartnerportal.com/admin/reports/Enterprise
Returnlabel- https://customer.xfinity.com/returns
modem link- https://www.xfinity.com/support/devices/
call back from agent end - https://callbacks-prd.apps.cloud.comcast.net/api/ScheduleAgentInitiatedCallback


phone number
Internet Essentials: 1866-470-6654

Helpline number 1800-934-6489

Customer Security Asurance Team: 1888-565-4329

Copyright Escalation Team: 1888-842-2112

Data Usage: 1877-807-6581

Visa Card: 1877-435-6683

Prepaid account: 1855-757-7372

Internet Essentials: 1855-846-8376

Mobile department: 1888-936-4968

Order confirmation: 1855-423-9888

Norton Security: 1877-272-7149

SIK Activation Line: 1855-652-3446

Prepaid Internet: 1855-757-7372

Wifi pas on demand: 1866-489-0919

Seasonal hold: 1888-633-4266

Wifi pas- 1866-366-5756

UPS pick- 1800-823-7459

Movers- 1888-245-4000

Retention (1800-934-6489)