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Operator will ask for Registered Number and Paci Number
then operator will confirm the location (with the address)
* open the contract
* From the connection in contract will create issue go to the issue list
Working in Issue doc typ
(This all details will be fetched in Reference section)
Auto filled customer
First name
last name
contract maintenance address
paci number
Location
contract valid till date (only contract end date)
Primary contact number
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Product description section from contract
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*Drop Down Option to choose
Contact person name and number (in Field Raised By)
* Hide current field in Reference section
lead,project,company , check box via customer portal
*when they assign issue status should change to in progress
closing timing and date field (in resolution details)
Resolution section
Parts changed
Item table needed to be added
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