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Greetings from Swiggy!
We regret to inform you that we will be unable to resolve the issue in your favor and process a refund or any type of compensation in this order.
We understand that you are not happy with the experience in this order, the resolution that has been provided to you is the best that could have been done in the situation.
Your feedback has been noted and will help us in improving our services going forward.
We hope that your experience with us is better in the future.
Please note, this thread is now being closed.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Pankaj
Swiggy Support Team
3rd Response
Hi <Cx's Name>,
Greetings from Swiggy!
We can understand the disappointment that you've gone through. While we always endeavor to provide our customers with the best possible experience, at times, things can go beyond our abilities.
We regret to inform you that we have no option to provide any compensation at the moment. We will ensure that our services will prioritize your satisfaction with regard to your future orders.
Thank you for choosing Swiggy.
Regards,
Swiggy Support
Thanks feedback response
Hi Akanksha,
Greetings from Swiggy!
We are immensely thankful for the time you took to register your feedback. We are always indebted to customers like you for your kind support.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Diksha Sharma
Swiggy Support Team.
order history delete
Hi Mohammad,
Greetings from Swiggy!
We regret to inform you that we are unable to comply with your request, as there is no way to delete/erase your order history or personal information (such as the registered mobile number and registered mail id etc).
Swiggy does not have any other information instead of those. We are sorry to inform you that we cannot delete the order history from the app, as our app is designed in that manner.
This feature is provided so that our customers can have a look at their order history whenever they want.
Also, it provides you with the feature to re-order any items you previously ordered without the need of scrolling through the entire app.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Diksha Sharma
Swiggy Support Team.
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