Notes
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( Quality issue - Spicy)
( Quality issue - Burnt )
( Quality issue - Uncooked)
(Quality issue - Oily )
( Quality issue - Stale)
( Quality issue - Bland)
( Quality issue - Stale)
( Quality issue - Melted)
( Quality issue - Cold)
( Quality issue - Foreign particle )
(Special instruction not followed )
( Wrong item)
( Missing item)
( Packaging and spillage)
( Quantity issue )
(Veg-Non Veg)
RESOLUTIONS:
Compensation already processed of rs inr ( in case full compensation has been processed )
As per DC processed the refund of Rs:
As per DC feedback taken
Asked for an image to validate the issue. (gamma needs images)
Issue is reported post 24 hours.
Issue is reported post 5 hours hence shared feedback
As per DC coupon of FOODLOVE-for worth Rs 130 Processed.
Unable to understand the Concern.
Compensation denied as per cx history. ( less than 5 order)
IGCC issue image time mismatch hence only feedback shared
Customers linked to high abusive users hence only feedback shared.
Previous agent already shared feedback with Cx hence shared 02 response
Changed issue type as per VOC and shared only feedback as per DC
Cx not have past 5 order count hence not ran DC only feedback shared as per CX history
( First time gratification exception)
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