Notes

Hi, Greeting for the day! I am Purnima. How can I help you today ?
I really apologize that you are facing such issue. Please do not worry , I am here to help you and will provide you the best possible resolution.

Unfortunately we have to close this ticket due to no response from your side. no worries you are just a text away to restart this conversation and we will be more than happy to assist you.

How can I help you today regarding snapdeal ?

issue: order details
action:
communication: issue: order details
communication: chat drop//no response from cx side//

Bilkul aapki sahtya ki jayegi. Kripya mujhe thoda samay dijiye, main check kar leti hoon.
Sure! I will help you. Please give me a moment, I will check it for you.

NO RESPONSE-------
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

Maafi chahenge aapki aur se unprofessional language use karne ke karan is baatcheet ko samapt kiya ja raha hai. Aapka din shubh rahe.

CLOSING--------
I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Mujhe khushi hue ke mai apko jaankare dai paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.

I hope you are satisfied with the given resolution by me!
Asha krti hu mere dwara diye gye resolution se aap santusht honge!

Thank you for contacting us! You may contact us again. Stay safe and have a good day!
Aage kisi bhi jankari k liye humse sampark kre,aapki puri sahtya ki jayegi. aapka din shubh rhe.

MODE-------
Please confirm the mode of refund. UPI, AMAZON, BANK REFUND.
Kya mai jaan skti hu aap kis madhyam se refund chahte hai. UPI, AMAZON, BANK REFUND.

Maafi chhaungi aapko pareshani hui, aapse request hai kripya 24 hours wait kr lijiye aapko complain k regarding update kr di jayegi sms/email k through.

replacement product: 4-7 business days
if you do not want to continue shopping you can logout

Sir, we really apologize fro the delay due to some technical issue, we were disconnected for sometime. Please wait for 30 min.
cx is denying that he does not have amazon account

Sir, this product is out of stock right now . kindly share your registered email id so that we can notify you when this product will be in stock

REQUEST FOR CALL-------
Please do not worry I have taken your request for call, our team will call back you within 60 min, i request you to wait till then. kindly share your number on which you want call back.
Sir, aapki suvidha k liye mai aapki call ki request le rhi hu, aapse request hai kripya 60 mins wait kr lijiye, aapse nivedan hai kripya apna number share kr dijiye.

CHANGE REGISTERED NUMBER------
Sir, we are not able to change the number if you want you can create new account with new number and new email id. or you can update alternate number when you place new order.

Sir, no need to worry this problem has been created from courier service side. But be assured I will definitely help you regarding this Because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.

Sir your order is in cancellation progress. once your product will be cancelled you will get update within 24 hours and your refund will be reflected on your account within 7-10 days.

No need to worry I am raising your complain from my side. Please accept our sincere apology for the inconvenience caused.

Sir, you cannot change your registered email id. if you want to change you have to login to another account with new contact number.

I have sent you mail. kindly share your details over mail. once we will receive your details you will get update about refund within 24- 48 hours.

Apse request hai kripya 24-48 hours wait kr lijiye. aapko refund k regarding update kr dia jayega.

Sir due to security basis we don't share full details.
Ap nischit rhe, jaise hi aap product ko lene se mna kr denge, aapka refund aapko 6 din k andr initiate kr dia jayega.

Sir, I request you to kindly select the bank offer option, when you will select option you will get instant 10% discount.
Ap nischit rhe mai aapke product ki pickup dobara reschedule kr rhi hu. Kripya mujhe thoda samay dijiye, main check kar leti hoon.

The customer needs to select the bank offer on the payment page in order to avail the discount.

Sir, aapko mail sent kr di gyi hai, aapse request hai kripya apni bank details mail pr share kr dijiye, jaise hi aap apni details share kr denge , hamari team aapko 24-48 hours mai update kr degi.