Notes

opening
English - Hi, Greeting for the day! I am Hrithik. How can I help you today ?
Hindi - Namaskar! Main Hrithik aapki Snapdeal se sambandhit kya sahayata kar sakta hun?

apology
English - Sir/Ma'am, Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. Please accept our sincere apology for the inconvenience caused.

I'll surely help you.

Aap nishchint rahein, apki poori sahayata ki jayegi.

asking details
Hindi - Aapse request hai ki aap apna order number/sub order number/registered contact number/email id share karein jisse main aapki behtar sahayata kar sakun.

English - Please share your Order/Suborder/Registered Contact Number/Email id, So that I can assist you!

closing no response
English - We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!

Hindi -Maafi chahenge aapki aur se koi uttar na milne ke karan is baatcheet ko samapt kiya ja raha hai. Aapka din shubh rahe.

checking details
English - Thank you for sharing detail with us! Please allow me sometime to check information for you.

Hindi - Details share karne ke liye dhanyawad. Kripya mujhe thoda samay de jisse ki main details check kar sakun.

further assistance
English - Is there anything else I may assist you?
Hindi - Or koi sahayta snapdeal se sambandhit kar sakta hun?


Hold 1
English - Please give me a moment, I will check it for you.

Hindi - Kripya mujhe thoda samay dijiye, main check kar leta hoon.

Closing
English - I am glad, I was able to provide you the resolution . Thank you for chatting with us. Stay safe and have a good day!
Hindi - Aage kisi bhi jaankari ke liye humse sampark kare aapki poori sahayta ki jayegi. Dhanyawad apna keemti samay dene ke liye. Aapka din shubh rahe.

While checking details

English - Thank you for sharing detail with us! Please allow me sometime to check information for you.

Hindi - Details share karne ke liye dhanyawad. Kripya mujhe thoda samay de jisse ki main details check kar sakun.

Please confirm krein kis mode ke through aap refund chahte hain.
UPI
AMAZON
BANK REFUND
Whatsapp id-
Issue-
Action-
Status-
Communication-



Please share your concern. I'll surely help you.

Aapse request hai apna concern mere sath share krein, mai aapki puri sahyta karunga.


Or else you can send your bank details us at [email protected]. After submitting the detail our team will update you within 24-48hr for the same.

Aap apni details hume [email protected] par send kr skte hain. Details submit krne ke bad humari team aapko 24-48hr mai update kregi.


Please confirm by which mode you need refund
UPI
AMAZON
BANK REFUND


Don't worry As i checked our team is working on your request I will work personally to solve it as earliest. I request you to please wait for 24-48hr our team will update you for the same.


Maafi chaunga aapko pareshani hui humari team aapki complaint par kaam kri hai aapse request 24-48hr ka wait krein humari team aapko update kregi.



Don't worry I have taken your request .I will work personally to solve it as earliest. I request you to please wait for 24-48hr our team will update you for the same.

I have taken your return/replacement complaint regarding this order, and your order will be picked up in 48hr from the "courier name" partner. I apologies that you have faced this issue.

I apologies for inconvenience caused. We would request you to please keep the product intact and original brand packaging ready.
After pickup, our team will revert you within 24-48 hours for next step.

Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. apke order ka pickup 48hr mai "pickup partner name" ke tarf se karwa leya jaega.

Pickup complete hone ke bad hamari team aapko 24-48 hours ke andar sampark karegi. Aapse request hai ki product ko aap use mat kijiyega or brand packaging ke andar item pack kar dijiyega.


I hope you are satisfied with the given resolution and the way I assisted your concern.

Mujhe ummeed hai ki aap mere duwara de gyi jaankaari se santusth honge.


Maafi chaunga aapke area mai humari pickup service available nahi aapse krequest karunga aap apna product hume national courier service ke through hume aagle 5din ke andar send kr skte hain. Iske regarding mene aapko ek mall send kiya hai aapse uspe courier receipt and form fill krke send krein. courier receipt prarpt hone ke bad Humari team aapko 24-48 hr mai update kregi.

I would like to inform you in some areas pickup facilities are unavailable we our working on this. I ensure you in future you will not face any issue regarding same.

Maafi chahunga apko preshani hui. Mai aapki concern apni higher authorities ke sth share karunga aur higher priorities par serve karunga aapko aage se aisi problem ka samana nahi krna pdega.


I would like to tell you that you can raise your complain for wrong order from your phone as i will send you an sms to your register mobile number to raise the complain and you can also upload images of your order than our team will contact you with in 24-48hour for the same.


Mene aapka concern humari team ko send krdiya hai mai personally ispe work karunga aur sunschit krta hu aage se aapko aisi pareshani ka samna nahi krna pdega.


Maafi chaahte hain ki aap is tarah kee samasya ka saamana kar rahe hain. Krpaya chinta na karen, hum aapaki sahaayata ke lie yahaan hain aur aapako behtar samaadhaan pradaan karege.

No need to worry, I request you to please give me a chance to work on your complaint I will do my best and also try to resolve this as soon as possible. I will personally work on it.


I would also like to inform (Toofani Sale) is live you can get off upto 90% on various product
Sir, I really apologies for that laptops are not available on Snapdeal now but do not worry I have taken your feedback and we will try to available as soon as possible.


We our really Sorry we are not authorized to check your refund details As I do not have access to your refund details and our refund team will help you for the same I request you to wait for 24-48hour our team will update you.


Aap apni app par jaakar aapko ek option milega EARN usme click krke aap apna refreal link apne friends ko share kr skte hain aur aapke friend ke successfull signup ke bad aapko Snapcash credit hga.



Aap nischint rahiye mai apka case manager hun aur mai ye sunishchit karuga ki apko 24-48 hours mein hamari team ke dwara samapark kiya jaaye


Sorry, that you are facing such an issue. Your complaint about the refund is already accepted, it usually takes 24 hours for refund initiation, however in your case refund is not processed yet, I have escalated your concern to a relevant team, our team will update you regarding your complaint Within 24-48 hours and I will personally work on this to resolve at the earliest.