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We’re so sorry you experienced this inconvenience and I want to be sure to resolve this for you. Please give me a moment to find a solution, and I’ll respond shortly.”
That’s not the kind of experience we want our customers to have. I’m so sorry you experienced this. There are a few things I can try to get this resolved. Let’s work on the issue together, and if we can’t figure it out, I’ll tag in manager to help you further.”
We apologize for the inconvenience you’ve faced. I’m very sorry and want to make sure I resolve this issue for you. It’s my top priority to take care of your issue and turn your experience around. Give me one moment to look up your information so I can put together a solution that works for you.
I’m so sorry about the mix-up today. Please do not hesitate to air your concerns more and I will be sure to pass your feedback along to my supervisor. Let me see what we can do to resolve your issue, and I’m happy to listen to any other issues you’re having.
Would you like to pay by credit card, check, or bank transfer?
Would you like to provide credit card information over the phone, or would you like to use a secure link to fill out the information online?
I'm glad I was able to help! Have a great rest of your day. (resolved)
I'm sorry we weren't able to get this resolved for you. (Not resolved)
Is there anything else I can do for your Sir/Madam?
Thank you so much for your time. Have a nice day!
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