Notes

Hi alyasstore,

Your Amazon seller account has been placed under temporary review. This evaluation period gives us time to confirm delivery of your last seller-shipped orders. The review period should not exceed 30 days, but we will notify you if additional time is required for your interim review. While your account is under review, your Seller-Fulfilled Offerings have been deactivated pursuant to Section 3 of the Amazon Business Solutions Agreement (https://sellercentral.amazon.ae/gp/help/external/G1791). The funds will remain in your account, but you will not be able to receive any payments during the evaluation period.

Once we have confirmed delivery of the last orders shipped by the seller, your offers will be re-activated and you can proceed with the payments according to your normal payment schedule. If you have pending orders not shipped or open during this time, please continue to ship them. The delivery guide will help speed up your account review.

Why did this happen?
Amazon considers several factors when deciding whether to place a selling account under provisional review. Amazon's help page for Selling Account Reviews for Fulfilled by Seller Orders (https://sellercentral.amazon.ae/gp/help/G200320980) provides examples of these factors.

Maintaining account health and adhering to best selling practices can reduce the likelihood that your account will be placed under review in the future. Please refer to the Seller League "Seller Ship Best Practices" video:
https://sellercentral.amazon.ae/learn/courses?ref_=su_course_accordion&moduleId=eca353bf-0461-43e7-a5a4-15ab38acc463&courseId=d027e66e-d731-462a-9f0d-7afe4cbfba12

Have your shipped offers been disabled by sellers by mistake?
If you believe something is wrong or would like to expedite the review process, submit an explanation by clicking on the Request Reconsideration button on your Seller Central account performance page:
https://sellercentral.amazon.ae/performance/dashboard?ref=ah_em_ap

Your explanation must include the following information:
-- Updated tracking information for orders shipped by seller recently or validating current uploaded tracking information. Tracking information can be provided in the Manage Orders section of your seller account. If you are an Amazon Easy Ship seller, confirm that this service is used for your Seller-Fulfilled Orders as part of the dispatch process:
https://sellercentral.amazon.ae/gp/help/external/201817070
Evidence of delivery of orders recently shipped by the seller. This may include the buyer's confirmation of receipt or a document containing proof of delivery. If you haven't done so yet, you can ask buyers to register their opinions. When contacting the buyer, pressure on the buyer or offering him financial incentives to obtain opinions is prohibited. Read our Customer Reviews policies for more information:
https://sellercentral.amazon.ae/gp/help/external/YRKB5RU3FS5TURN
-- The address (URL or physical address of the store) of other stores (including other Amazon accounts) where you sell these products and you can provide proof of delivery.
-- Evidence supporting identification of your business and positive transaction history between seller and buyer. This might include a business website, email, or company bank information. Ensure that all applicable business information is up to date in your Seller Central account. Although this is not mandatory, it can help speed up your business verification and account review process.
-- If you are experiencing logistical issues causing delays in shipping your orders, provide reasons and associated supporting evidence for consideration during your review.

How is this information sent?
Submit this information by clicking on the Request Reconsideration button on the Account Health page in Seller Central:
https://sellercentral.amazon.ae/performance/dashboard?ref=ah_em_ap

What happens if I don't provide a sufficient explanation?
We will continue to review your account over the next 30 days for evidence supporting delivery of recent orders shipped by the seller. Once you determine the delivery guide to customers, the evaluation period will expire and we will automatically re-activate your seller-charged offers and release the funds hold for payment. If we do not find sufficient evidence of delivery within this period, further actions may be taken and your entire Amazon account may be permanently deactivated in accordance with the Amazon Program Policies (https://sellercentral.amazon.ae/gp/help/external/G521) . You will receive an email after the evaluation period informing you of the action taken. If you believe you have additional evidence to support reactivation before this time, submit an appeal.

We are here to help.
If you have questions about this review or the information requested above:
https://sellercentral.amazon.ae/gp/help/G200320980

For more information on how to keep your account healthy, please refer to our Reseller University video on How to Keep Your Account Healthy:
https://sellercentral.amazon.ae/learn/courses?moduleId=f5890fd5-5dbe-48a3-a20d-65e48fbc949f&sid=SU-SEARCH-6d590ba6-f1c2-44a6-802e-0c2454bdd4f3&ref_=su_refined_search&modLanguage=English&videoPlayer

To view your account performance, select Account Health on the home screen of the Seller on Amazon app on your iOS or Android device, or go to the Account Health page in Seller Central:
https://sellercentral.amazon.ae/performance/dashboard?ref=ah_em_ap

The Account health page shows how well your account is performing against the benchmarks and policies required to sell on Amazon.
-- Download the iOS app: https: