Notes

**************INTERNET *************
I'm going to reach out to your box to make sure it's communicating properly. No need to do anything on your side while I run these tests for the next minute or two.

I need to update the wifi name and password form my end. Please help me with you preferred wifi name and password so that i can update it on my end

Right now I'm communicating with your device to pull your wireless information and network names. This generally only takes a few minutes and I'll continue to update you on progress.



Please help me with the power light status of the modem is it on, off or flashing

Please make sure that the cable connections with the modem are safe an secured, kindly make sure that the modem is connected to an active coaxial and power outlet



Can you provide the C-MAC address that’s located at the back or bottom of your modem, I want to make sure I'm working with the right device.

********FLEX PITCHING**************
Get 15,000+ hours of hit movies, current shows, timeless films, and timely updates with Peacock Premium included for no additional cost. That’s a $4.99 a month value included at no extra cost to you – no strings attached.

Good News:) Xfinity is offering its Xfinity Flex services free of cost to our valued customers

With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.

**************HOLD*************
Please allow me 2-3 minutes to go ahead and check the account information for you.

Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.


I apologize, this is taking more time than usual and I realize the importance of your time. Please stay connected.

While waiting, I wanted to share that you can also enjoy our XFINITY WIFI hotspot on the go, please refer the link http://wifi.XFINITY.com/ to check available hotspots . All you have to do is to connect using your XFINITY user name and password.

Meanwhile I would like to inform you that With Xfinity TV one of our customer's favorite features is Xfinity Stream app where you can Get the entertainment you love anywhere, on any device. . Everything is included at no additional cost, Download the Xfinity Stream app for your mobile device

**************ORDER APPROVAL**********
kindly note the approval page will prompt you to set up autopay however if you dont want to turn it on you can simply toggle it to off status and go directly to final page from where you will be able to approve the order from .

Please help me with your best contact number or the email address to share the approval.

I have shared the approval. You just have to click on the approval and then click on I agree to get the order approved. Please let me know once you approve the order so that I can finalize it for you


****************ISSUE ACKNOWLEDGE*************
Kindly tell me more about your concern and let's start working on it.

Thanks for the information. I appreciate you taking time in reaching out to us. I am more than happy to quickly help you fix your issue so you can enjoy your Services.

I am apologize for the inconvenience. A good internet is indeed important, I will check the status of equipment and do my best to get the internet restored. Staying connected to the internet is a necessity nowadays. I will check the status of services and equipment in system and help you with it.

I can definitely help you with that and make sure that the issue gets resolved permanently for you.


Staying connected to the internet is a necessity nowadays. I can definitely help you with that and make sure that the issue gets resolved permanently for you.


***************COMPROMISED ACCOUNT******************


I would like to inform you that your account is showing in compromised status as your password has not been changed form long time so we are form the internet repair department and we do not have the access to assist with the password reset of compromised account, in this case I would request you to get in touch with the dedicated team 1888-565-4329 as they have the access to get the password reset done for the account. They are the dedicated customer security assurance team and will assist you to get the password reset done so that you can successfully login.


*******PASSWORD RESET ISSUE*****************
Kindly make sure that the when you try accessing the link your device should be connected with the in-home wifi

Thank you so much for specifying, I would like to inform you that to get the account pulled and help you with the password reset i would need ot get the account verified and for the account verification I'm getting three options
verify through account number
verify through the email
verify through the contact number
as you do not have the access to this so in this case we have an dedicated customer security assurance team I would request you to get in touch with them at 18885654329 as they have the access to get the account verified without the verification on the call

*************APOLOGY**********************
I really apologize for the inconvenience, you've gone through. I can totally understand how disappointing it is when you're paying for the services and didn't get worth of it.

That's not the experience we want you to have as a customer. We want to apologize for falling short


I apologize for the inconvenience. I know that I can't undo your past experience however can work on to make it better.

We really do not want to lose you as a loyal customer, please do not worry I will try all the best possible ways to assist you with this


****************TECH***************************
I would recommend to give it a try for the upcoming appointment and check the technician arrival status. Sign in with Xfinity User ID & password. You can find the info to check the status of technician on https://www.xfinity.com/support/articles/my-account-app-view-tech-eta

We have performed all the troubleshooting steps that we can do on chat, in order to resolve your concern, we will have to schedule truck roll. Once the technician visits your home, issue would be resolved.

I will run the trouble shooting on my end and try all possible ways to get the issue resolved over the chat, however if we are not able to get the issue resolved I will scheduled the tech for you
I hope that is fine with you

I have checked with the advance team and the soonest tech date and time is for , let me go ahead and add you to the tech waitlist as you are our valuable customer customer, as soon as any prior tech visit is available you will be contacted on priority so that the issue gets resolved for you. Please be assured I have also raised the ticket to the advance team regarding this so that you can be contacted as the top priority for the tech visit

I would like to inform you that the charges for the professional tech will be $100 and these are the one time charges, they will be added to your next monthly bill, you do not have to pay it right now or just after the tech visit

**************APPRCIATION********************
Thank you, Hope these security checks won't bother you these are just to ensure the confidentiality of your account. Hope you understand.

Now that I have the account pulled up, I want to take the opportunity to express our gratitude for having Comcast as your service provider, appreciate it

It's you who we need to thank. Thank you so much for your time today and thank you for being a wonderful part of Xfinity. I do really appreciate your business or loyalty with Comcast.

I really appreciate your efforts in trying to resolve this before coming on chat with us.·

**********************SOAK*******************
I would like to inform you that there must be issue with the synchronization of the cable box form the server end, as I have escalated your concern to the advance team and they will run the checks on their end as they have the access to work with the server end, please be assured the team will surely get the issue resolved and I have created a priority ticket for you so this will get resolved shortly.

I understand the importance of having your services working. I want to ensure you we're doing everything possible to resolve your issue in a timely manner.

I’ve created a ticket with our next-level support to asist you with a resolution. This process can take up to 24 hours to determine if the issue can be resolved
remotely.

Great news, we have made it more convenient for you; we'll text you to confirm if services are restored. If not, we'll schedule a time for one of our skilled technicians to come to your home as soon as possible. May I have a good mobile number where we can contact you

*********************SOFT DISCONNECT************
I have checked and the account has the past due amount for the $ so you would need to make the one time payment of the past due amount so that the services can be restored for you, as the account not eligible for the payment arrangement so as you will make the one time payment the services will be restored right away.

I have checked in the system and when I go ahead to get the services restored the system gives me the prompt that the past due amount needs to be made $0.00 to get the services restored, I would request you to please make the one time payment as the account is not eligible for the payment arrangement for the past due amount and once you make the payment the services will be restored right away.

I know that you are in a situation right now and believe me, I am with you here as I am also a customer outside work and managing bills at home. If only I have the power and capability to extend your payment and restore your service, I wont hesitate to do so.

As a customer myself I would to help you restore the services today however since the system has verified that there was an unsuccessful payment arrangement it will not let us process another extension as we have reached the maximum days and amount of delinquency.

Hoping for your understanding. If only this is within my control, I will do it in a heartbeat. I am also a customer myself outside the office so I know how important this is. I just want to be transparent and ensure to resolve your issue without giving false information.


************DEAL NOT AVAILABLE**********

I have checked the account and currently you are on the best deal on the account for the plan you have, the deal on the account gets refreshed after every 15 days so please do not worry let me go ahead add you t the top of the priority list for the customers regarding the deals on the accounts, as soon as the deal is available the team will text you regarding this, yo do not have to contact back again they will get in touch with your and will make sure that once the deal gets available so you can get it on the account. I will go ahead and also add the notes to the account for the same. You are our valuable customer and we will take care of you as our top priority.

******************XFINITY MOBILE*********************

Being an Xfinity Ambassador, I'll be glad to sign you up for Xfinity Mobile with the most pocket friendly mobile plan. It offers Unlimited Calls, Unlimited Text and Nation wide 5G data!

> Unlimited nationwide talk and text.
> Be it access to millions of hotspots, wifi calling, Xchanging old phones for new , unlimited data and many more.
> You can stream, browse, text everyone using your devices. You can have the By the Gig or Unlimited data
I would like to take just a few minutes to make sure you're getting the best value for the services

There's an amazing offer on your account in which you can get mobile phone from Xfinity. I'm surprised as I've never seen such an amazing offer on any customer's account. I must say you're the lucky one.

Xfinity Mobile combines America's best LTE network with the unmatched speed of 5G plus millions of Xfinity WiFi hotspots to create a network that’s rated #1 in customer satisfaction by the American Customer Satisfaction Index (ACSI).


*************TRANSFER OF SERVICES*******************
There are 3 options regarding this
1. You can visit to the link https://www.xfinity.com/learn/moving and place the order for the mover order
2. The movers team is not available over the chat so you can get in touch with them at 1877-685-6683 and they will help you in placing the transfer order
3. I can also go ahead and place the new service order at the address you are moving to and you will get the same services with the same equipment's and once done you can disconnect the services at the previous old address


***************ACP SCRIPT**************************
Please verify ACP eligibility from the National verifier. If eligible, please access www.xfinity.com/ACP to enroll for ACP with application ID received from verifier. Also, ensure that the personal details (name, address and date of birth) submitted in Xfinity "ACP enrollment Form" match with the information in "National Verifier Form. Upon successful enrollment, you will get upto $30 discount on monthly bill.


***********BAND WRIDTH*********************
Please download the Xfinity app ( not my account app ) . If you already have the Xfinity app, make sure you have updated to the latest version. - At the top of the Overview page, you’ll see your WiFi name(s). - To see your network name and pas sword, select Network, - Select Edit WiFi when using the xFi website, or select the pencil icon when using the Xfinity app to make changes. - Then check mark the box : use different wifi name and pas sword for 2.4 and 5.0 ghz - Then edit you wifi name by mentioning 2.4 and 5.0 at end of wifi name - Select Apply Changes after making any updates.


*******XFI COMPLETE**********
I have a brilliant news for you, as you are Xfinity's valuable customer so to enhance your internet service experience xfinity is providing Xfinity unlimited data service at lesser rates.

I can see your account is eligible for an XFI upgrade in which you will get unlimited data + advance security protection + you may be eligible for free Xfi pods with in home Wifi assessment results in just additional $11 per month. How does that sounds to you ?

Let me share the order approval with you.


**********PREPAID*****************
I would like to inform you that we are form that we are form the internet troubleshootig team and we only have the access to work on the post paid account we are not authorized to work on postpaid accounts, we have the dedicated prepaid team you can call them at 18557577372, they have the access to work on prepaid accounts

************CALL************************
I understand it is convenient to get assistance over the call but As I am from chat department I am not able to call you. I will be happy to assist you over the chat

Please give me an opportunity to work on a resolution or else if you still want assistance over the call so I would request you to call our team on 1800-934-6489. Once over the call please press 2-1-1 and you will be connected to live agent


***********ADDITIONAL HELP*****************
You have been very patient and amazing with me today, probably the best customer I had today. Will there be anything else I can help you today?

On a personal level I appreciate your patience and warmth approach through out our chat. Apart from this, is there anything else that I can help you with?

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Popular notes
Sentiment and Greeting
A wonderful day! Thank you for choosing XFINITY! I am your XFINITY Ambassador for today. It will be a great pleasure to assist you and I’ll try to make your day Awesome. Kindly tell me more about your concern and then let’s start working on it.

XFINITY Rewards
I see here that you have been with us for years now. What a milestone! We value your business and appreciate you for choosing Comcast to your digital needs. Because of that, it got even more exciting and rewarding! As out way of saying MASSIVE Thank You for being loyal with us, You can take advantage now of your XFINITY REWARDS! Have you heard about this?

Depending on your Xfinity tenure, your are eligible for rewards such as movie nights, early access to games, Xfinity product discounts, family activities, sweepstakes, tickets, gift cards etc.{Access it on Xfinity app or Xfinity.com/Rewards}

Payment Arrangements

As a customer myself I would to help you restore the services today however since the system have verified that there was an unsuccessful payment arrangement it will not let us process another extension as we have reached the maximum days and amount of delinquency.

It is never our intention to deny or deprive you with any extension and the current status of the account limits us to do so. I am hoping for your compassionate understanding that we follow certain mandates and we also bound to a certain limit like a normal person.



I hope you will not take this against me as I only want to be transparent and ensure to resolve your issue without giving false information. I know that we sometimes go through rough times and I'm hoping that you get through the situation favorably.

I know that you are on a situation right now and believe me, I am with you here as I am also a customer outside work and managing bills at home. If only I have the power and capability to extend your payment and restore your service, I won't hesitate to do so.

BUTTERING

We at comcast will continuously strive for total customer satisfaction, thank you for giving us opportunity to work on your concern and provide you the resolution

You have been very patient and amazing with me. probably the best customer for today. We couldn't have done this without you help.



We at comcast will continuously strive for total customer satisfaction, thank you for giving us opportunity to work on your concern and provide you the resolution
You have been very patient and amazing with me. probably the best customer for today. We couldn't have done this without you help.

You are the best part of Comcast. Are there any concerns related to Xfinity services which were not resolved in the past? We would glad to look in to that for you.

Relate

Thanks for reaching out to us. I regret for the inconveniences you have experienced with our services. Don't worry, we will figure this out together and resolve the issue. let me quickly pull up your account and check the details

I understand the importance of Internet service for you. I am more than happy to quickly help you fix your concern. So you can enjoy your subscription and put a smile on your face



We know how important the services in your home are to you. Let me quickly pull up your account and check what's causing that issue

Having reliable, fast internet is crucial to working and learning from home- It is something my family and I depend on daily! Let's see what's going on.

I know how frustrating it can be trying to watch tv and getting an error. I know exactly what to do to get the XRE-00021 error fixed!

I've dealt with pixilation on my TV and it was so frustrating! The good news is I'm an expert and I know exactly what to do to fix this issue.


We regret for the inconvenience. We will work as a team and help you to fix the concern and provide you best possible resolution.

I regret the inconvenience caused, do not worry I will check the cause of the interference on your services and help you with online services

I regret the inconvenience caused, do not worry this issue is now on Xfinity and we will get this resolved.

I'll do troubleshooting to fix the issue remotely, if needed, I'll arrange a technician visit/tech call or escalate the issue as per system recommendation.

I am now going to perform a diagnostic check of your services and equipment. This check verifies the current status of your equipment and services. It should take only 2-3 minutes to complete the check. If needed, we will schedule a technician who will come and get this fix permanently for you by checking all physical resources.


Health check has detected that the equipment status is Red/Gray. It means that the equipment isn't receiving proper signals.

I am going to provision the modem to update it's settings. After a successful provisioning , connection speed should improve and remain stable and if needed, we will schedule a technician who will come and get this fix permanently for you by checking all physical resources.

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High Bill I can definitely understand how a sudden increase on our bills makes us feel. I would be concerned as well. I'll make sure to review every charge on your bill to determine what caused the increase.

Suspended Services We all are customers at same time and I understand the importance of active services for our daily work and entertainment.


Needs PTP I do understand sometimes we are not able to pay bills on time as we have to manage our other expenses on the same time.

Needs PTP It is good to manage our monthly budget as we have lot of expenses in our daily schedule, I also manage my monthly expenses.

Needs PTP I do understand sometimes we are not able to pay bills on time as we have to manage our expenses, let me quickly go through the account to look for payment extension.
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Rude

I understand your frustration. Name I just reviewed your account and found the opportunity to resolve this issue. Also I would be more than happy to provide the resolution on this chat.

I am now running the diagnostic test on device and then also follow other troubleshooting steps. I may ask few question to understand the root cause to know why it happened and need your support too.

Mean time, how about your day going so far? Believe me, I am taking care of your concern you can forget that for a while.

Oh! I really sorry about the Auto response due to inactive on chat session, please ignore my last message.

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Delayed in Responses
Allow me to tell you beforehand that my replies may be delayed as right now there is some unusual lag on the internet.Please bear with me if that happens & rest assured I am here to help you.
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Meanwhile, I would like to inform you that Xfinity provides Wifi hotspots and you can simply find the nearest hotspot by going to this link wifi.xfinity.com or by Xfinity WIFI app on mobile. And connect to hotspot with your Xfinity username and password. You can also download XFINITY Hotspot app. I am sure you will enjoy that too.

Have you heard about it or are you using it?
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Outage

The reason why you are not getting any service properly is because of an ongoing outage in your area. This is due to some possible congestion of signals flowing in one of the poles within the area. We already sent our Engineering team out and they are working on this. The estimated time of resolution will be at -- 06/27/2018 01:59 PM (Eastern) I can also set your account to receive notifications through your mobile once the outage has been resolved. Please provide me your mobile number.

I would like to inform you that interruption of Internet, Cable & Phone service is caused due to ongoing outage in your area. It is expected to end on - and our Engineers are working hard to fix it. Your patience would be highly appreciable.
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Disclosers

There will be automated call for confirming the technician appointment, kindly acknowledge that to avoid cancellation.

If you are not available for the visit then anyone can be there who speaks English and is above 18 years. They just need to have a copy of ID proof and a letter from you, authorizing the person to be there on your behalf.

If the issue is from Comcast end, the services call would be free of cost, however if the issue found on your end then charges would be around $100 and that would be applicable and explain by technician there and then. In the Majority of the cases, issue is found at Comcast end and our technician always help to fix the issue and there would be NO charges.

Please download Xfinity My account App from Play Store / App Store and you can easily manage your appointment anytime. You can reschedule it or cancel it very easy and do not need to contact us back. Just go to My account Section and click Overview tab and then select your option to re-schedule/cancel.
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Cancellation of services.
I'm sorry to hear that. We would love to keep you as a customer. Is there a particular reason you want to disconnect?

I'm sorry to hear that you wish to cancel the service, you are a valuable customer to Comcast. May I know the reason behind your request for cancellation of services?

I understand that you want to cancel services today, You can request for cancellation of service by calling our dedicated helpline number.

You can call our Customer Solution and Retention Team at 1-800-XFINITY (934-6489) & follow the prompts to "cancel service" or "downgrade service." The business hours: Monday – Friday: 8AM to 9PM & Saturday: 8AM to 1PM
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Return Equipment Policy

We no longer offer return label kit, however you can return equipment via UPS store without return label or return at Local office. There are no charge if you will be returning equipment to any of UPS Store location. You can also schedule equipment pick up from their home by calling UPS at 1-800-823-7459 moreover No need to pack the equipment, UPS Store will pack the equipment , ship it to Comcast and provide a receipt to you for same.

If you will return your equipment at UPS store, you needs to show a valid ID proof and a copy of the Comcast bill at the UPS store. You can ask for equipment return receipt at the store for future reference. You can track your equipment return on http://www.ups.com/ with the tracking number provided on their receipt. You will also receive a confirmation email from Xfinity for equipment return.
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Bulk accounts :-

I would like to set proper expectation that you have Bulk / Business account and issues cannot be properly addressed by Live Chat Support since we have limited access to your business account. This can be properly explained by calling 1800-391-3000 . They are the dedicated team for Business accounts . However to make sure that the modem is feeding the right signals, let me go ahead and perform a few troubleshooting steps so that we can determine the cause of the problem.

We don't have rights to touch the business accounts you have reached to residential queue. I will request you please call at 1-800-391-3000 or ask you account management team to get in touch with us. Only they are authorized to make the changes on the account.

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CSA only.
I understand and will request you to please contact our customer assurance team at 1888-565-4329 between 06 AM – 02 AM. They will assist you in logging to your account

The Customer Security Assurance (CSA) organization has been established to ensure a safe and secure online experience for our Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. So' I would request you to please call to 1-888-565-4329 to get complete information about that.

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Spanish Customer

I apologize, i don't understand Spanish. I would request you to please send your messages in English. If you need support in Spanish i would request you to please contact our Voice support at 1800-934-6489

Me disculpo, no entiendo español. Me gustaría pedir que por favor enviar sus mensajes en Inglés. Si necesita ayuda en español pediría que por favor póngase en contacto con nuestro soporte de voz en el 1800-934-6489

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Data Charges Policy
XFINITY XFI plan include Unlimited Internet as well as XFINITY modem in just $25. You do not need to pay $14 seperately for the XFINITY Modem. Moreover, it include XFI pods which will be deliver post 14 days of activation of XFINITY XFI. Once the XFINITY XFI will activated, the Whole Home WiFi evaluation will run during this time period to ensure there is full coverage in the home. If there is any dead spot found in home Wifi evaluation we'll send you XFI pods free of cost.

When you exceed 1 TB of data usage, you will receive an email, an in-browser notice and an additional 50 GB will be automatically allocated and you will automatically be charged $10 each time we need to provide you with an additional 50 GB of data for usage beyond your plan.
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WIFI Passwords
I will help you to reset the password for the wi fi . you can just follow the simple steps in order to reset the password.
Steps are :
Have your computer connect to the modem directly using an ethernet cable or on Home WIFI network.
Open a browser (Internet Explorer, Mozilla Firefox, Safari).
On the address bar, type in http://10.0.0.1 and press Enter.
Enter the following:
username: admin & password: password
On the left side of the browser window, click on Gateway > Connection > WiFi. You will now see the Private WiFi network Configuration screen.
On the field beside Network Password, input the password that you would like & Once done with the changes, click on Save Settings.
Note: You can also change the network name of your wireless network on the same screen.

The password for your router is located in the sticker on your modem.
It is labeled as network key.
In order to make the changes on the wi fi we require the ethernet cable , so that we can prevent loosing the connection of Internet .
The password to connect your device to network is the Network key. You will be able to find it on a barcode sticker either at the back or at the bottom of the Modem/router device. It is an alphanumeric code.
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Please dial the number 1-800-934-6489
-
Call is being processed
-
Please press 1
-
Please press 1
-
Then press 2
-
Then press 4 to speak with a representative
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Local Office Appointment

As you are visiting Local office, You can schedule an appointment with us by visiting your nearest Xfinity Store or save time using our online Xfinity Store Locator. Before visiting us, please visit xfinity.com/stores to confirm store hours. You can save time by scheduling an appointment and do not need wait in lines.
Please follow steps:
Go to our Xfinity Store Locator tool : xfinity.com/stores and follow the steps below to easily schedule your appointment online.
Enter a location and click the magnifying glass or select the Use current location button to search for a store near you.
The closest stores will appear for you to choose from. Select a store by clicking on the tile in the search results or the View Store
Details link.
Click the Book Appointment button.
Read the prompt and click Continue if applicable. After log in Select a reason for your visit from the list that appears. Then, click Next: Add a Note. You are done.
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To Set up Your Clock Display
1.Press Menu twice on your silver Comcast remote control.
2.Select Setup.
3.Select Cable Box Setup.
4.Under Front LED Display, select Current Time.
5.Press OK/Select on the remote.

Connect a Wireless Printer to Your In-Home WIFI Network
1. Access your printer’s control panel.
2. Select the Setup option, which typically appears as a wrench icon.
3. Select the Network menu.
4. Printers often have a Wireless Setup Wizard that lists the WIFI networks in your area. Select your WIFI Network Name (also called an SSID). If your wireless network is not listed, scroll to the bottom of the list and enter your WIFI Network Name and Password.
5. If the connection is unsuccessful, try printing a wireless network test report to troubleshoot the issue.

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For all channel Line UP http://www.comcast.com/Customers/Clu/ChannelLineup.ashx
Spanish Channel Line up : http://www.comcast.com/bic-plans
Sports Channel line up : https://www.xfinity.com/sports.html
For Shop/Upgrade http://www.comcast.com/upgrade?CMP=ILCXFICOMOSRV3B
Move or transfer the services https://www.comcast.com/move-transfer.html
On Demand Videos http://xfinitytv.comcast.net/ondemand/?cmpid=FCST_rdrct04
To Add International Program https://www.comcast.com/Corporate/Programming/international-programming
Xfinity Home security http://www.comcast.com/home-security/
For Sports Packages http://xfinity.comcast.net/sports/
To Order new box http://store.comcast.com/
To install/check Xfinity Apps http://xfinitytv.comcast.net/app
To add a particular channel http://xfinity.comcast.net/instantly/upgrade/?CMP=FooterIU
For all support can follow https://customer.comcast.com/help-and-support
To check DVR online(Sign in) http://xfinitytv.comcast.net/mytv/dvr
To check SIK order https://securestore.comcast.com/orderlookup.php
Copy right alert http://corporate.comcast.com/unsupported (copy right)
Return equipment http://www.comcast.com/Corporate/ReturnEquipment/ OR call 18009947365
Olympics http://xfinitytv.comcast.net/microsite/nbc-olympics-sochi-2014?mid=13002005
To order cable boxes : https://digitalnow.comcast.com/
To get JOBS in Comcast : https://jobs.comcast.com/
Pandora Set up : http://welcome.comcast.net/x1
Shutter Cloud : - http://comcast.shuttlecloud.com/comcast/start
One time Payment https://customer.xfinity.com/lite/out-of-home
Services at New address : - https://locator.go2broadband.com
New Order Sign up :- https://www.xfinity.com/learn/offers
Seasonal HOLD :- https://inseasonal.cable.comcast.com/
Get Started and get account number : www.xfinity.com/getstarted
Check Usage Details : https://customer.xfinity.com/MyServices/Internet/UsageMeter/
To Check IP address : https://whatismyipaddress.com/
XFI PODS http://www.xfinity.com/xfipods ** SOFT Fallout team (1-877-392-1494) to complete their Pods order. HOW12614 Do not send CX
Sweep takes http://www.comcast.com/sweepstakes
Call rates for International : https://www.xfinity.com/international-voice?showiro=yes
Activate Account and equipment : http://www.comcast.com/activate
To complaint service : http://www.comcast.com/customers/feedback/default.cspx
Call back :- https://www.xfinity.com/support/schedule-callback/
Seasonal Eligibility for the customer using the link : https://inseasonal.cable.comcast.com/#/home
Steps to call back arrange:- Login to MY account>>> Scroll Down>>Contact>>View contact options
Link To Purchase for XFI PODS:- http://www.xfinity.com/xfipods
To track order : https://securestore.comcast.com/orderlookup.php
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