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IT Solutions Company In London
Managed it services London : At Portmantech, our specially developed Managed IT Services London Offerings are based on enhancing your IT Infrastructure and providing the dedicated monitoring and management that your IT Systems deserve.

Fixed Priced Managed IT Services London Package:


Unlimited IT Support – 24/7
Proactive infrastructure monitoring – 24/7
Dedicated Account Management
Quarterly Business Reviews
New technology recommendations
3 years Cloud Roadmap IT Strategy document
Managed Security
Managed Backup
Managed Asset database
Managed Procurement service

All for a fixed monthly fee

Managed IT Services London

Our Managed IT Services London package is the next step up from our Full & Unlimited IT Support service . If you have 50 or more users working in your organization, you will begin to see the benefit of additional technology services. As your business grows, so will your IT requirements. Rather than placing further time and resources into managing your IT infrastructure – which might impede further company growth – you can place full responsibility for maintaining your processes and functions with a Managed Service Provider like us.

When you purchase our Managed IT Services London package, we perform an assessment of your company’s IT infrastructure . When we have worked out exactly what technical solutions your company needs, or would significantly benefit from, we will devise a 1-year Cloud Roadmap. This is an IT strategy document proposing all the technology we plan to implement. It Support Providers will have Quarterly Business Reviews with your Account Manager to review the Roadmap – this will include checking whether the strategy is still in line with the needs of your business.

Outsourced IT Support and our Managed IT Support London service are very similar, but they differ in a couple of ways. Outsourced it support may not include a set contract or SLA’s, as you may have agreed upon only a certain amount of cases a month or resolving issues on an ad-hoc basis. This is more common for organizations who have an IT team or individual in place already, so were just looking for some bounce out IT Manager Support for their tech team.

With our Managed IT Support London Service , the intention is that we are your IT team! So, we will have a set contract in place with SLA’s and expectations. You’ll get a dedicated Account Manager who will help you with an IT Strategy document and review it every few months at a Quarterly Business Review to help keep your IT in line with your business goals. Our Managed IT Support London service also complements nicely with some of our other Managed Services, such as Backup or Cloud Hosting. So, by choosing us as your Managed Services Provider , you’re getting access to a full IT department at the simple fixed price per user or PC.

If you’re considering a Managed IT Services London solution, our Managed Services are an efficient choice for any organization who want to evolve their business by utilizing the experience and skills of a technical helpdesk. Our Managed IT Services London team are a very well trained and highly certified group, whose goals are to give our customers the best support possible and execute the newest technology.

Our team of qualified technicians and engineers offer support across all industries – from IT Support for PR and IT Support for Packaging Sector to IT Support Non-Profit Organizations would use, from IT Support for Universities to IT Support for Colleges or even IT Support Banking Agencies would use – we have the knowledge and experience to help. If your company needs IT Support for Design we can help, if you need IT Support for Logistics or IT Support for Distribution Sector then we can help – just give us a call or send us a mail and we can take you through the various solutions available.

It managed services : IT Managed Services describes a continuing service, for example a monthly recurring contract, and that handles the management of a business’s IT setup. This could include overseeing their infrastructure, user support and telecommunications and is typically outsourced to a Managed Services Provider .

It is a much wider service than just an IT Support contract ; and includes taking care of all of a company’s technology and operational structure that makes up that organizations IT. Think of having someone take on your IT Managed Services as like having an IT department that is external to your business. The benefit of this is you get access to their technical expertise and team, who are always learning and evolving their skills. However, with an MSP rather than an internal department – you get it all for a monthly fee and without the overheads of recruiting and maintaining a team internally.

IT Managed Services are usually handled by a professional provider, like Portmantech , and are agreed upon with an official contract or service agreement. With Portmantech , part of this agreement means you get a dedicated Account Manager, who will liaise between the tech team and the organization on a regular basis. Some examples of solutions or services that will be handled by the Managed Service Provider , include Outsourced IT Support , Backup, Hosted Servers , and Cyber Security .

A good it managed service provider will have an option for 24/7 network monitoring or support – preferably like we do! You may not work 24 hours a day, but your network does and our proactive networking monitoring systems are always on the lookout for unusual activity so if anything goes wrong we can fix it before it becomes an issue.

An MSP ( Managed it Service Provider ) service is a solution that provides recurring support or administration of a customer’s IT infrastructure . This can include their networks, applications, security, and every day ongoing support of user’s devices. The phrase MSP service was mainly used to describe infrastructure or hardware-focused types of solutions, although now it has widened to cover more ongoing services that include any form of recurring management and support. It is different to a purely IT Support company, as they will have a wider range of services and team of highly skilled Cloud Architects who can help with more than day to day user device issues.

An MSP service portfolio may include the IT company’s own developed services, such as an IT Support London solution, as well as third party services, such as Azure Cloud Hosting or Azure support. Pure-play Managed Service Providers often specialize in one third party’s technology, such as we do with Microsoft. Although we do implement other vendors technology, our primary relationship is with Microsoft as a Gold Cloud Partner. A lot of our MSP service offerings are built around their technology, such as continuing support for their telephony solution or Enterprise Mobility + Security.

It’s very hard for one individual to remain an expert in a certain field, whilst doing day to day fixes and keeping up with rapidly changing technology. A remote IT Managed Services provider gives you access to a whole IT department of all different skill levels, who are constantly experiencing new issues and advances – the knowledge of which they can use to improve your setup.

A remote IT Managed Services provider is not just an IT Support helpdesk. They will have several departments and engineers who specialize in backup, security, and Disaster Recovery. So, you are not just getting help with day to day issues, but an MSP can help ensure you’re protected against the unthinkable – like entire network failure or hacks. Again, something that would be a lot harder for a single individual to handle alone.

Outsourced IT Support : Portmantech offers the outsourced IT support services that London’s businesses can count on, support which can augment the breadth, depth, and responsiveness of any in-house team.

We know what London businesses expect from IT: availability, capability and cost efficiency. Portmantech outsourced IT support can deliver the required support to all 32 London boroughs and beyond. When considering IT outsourcing London businesses should make Portmantech their first stop.

Portmantech is not the only option when it comes to IT outsourcing in London , but it is certainly one of your best options. This is why Portmantech is different:

We publish our ongoing outsourced IT support service levels on our front page. Expect a 99% fix rate, with 98% of customers satisfied with the end result. Portmantech knows that outsourced IT support only works if we show up on time and with the right solution, every time. IT can be a distraction. Service failures, overwhelmed and costly IT staff and constant management intervention can prevent your business from performing at its best. Get the experts in. Outsourced IT support from Portmantech lets your business focus on what’s most important.

Portmantech providing trusted outsourced IT Services built around your business needs. Whether you want to outsource all or part of your IT Department, our expert team provide efficient IT support to maximize your business productivity.

Portmantech - IT Support London provides outsourced IT Support for businesses that want seamless tech operations at their fingertips without the burden of building their own IT team.

Outsourcing your IT support services means that you get to focus on growing your business while we do what we do best. We handle all the technical IT aspects of your business, including providing the manpower and equipment needed for your unique requirements.

How can outsourcing your IT support to Portmantech IT Service - IT Support London be beneficial to your business?

Here are a few of the advantages of doing so:

Reduced labor costs: With our outsourced IT services on your side, that burden is transferred to us. We already have personnel who are trained in the best practices ready to be deployed or assigned to your account. Regardless of the kind of IT professional you need, we have someone ready to report for work. This makes outsourced IT support costs lower than any other option.

Reduced infrastructure costs: With outsourced IT support services , there’s no need for you to worry about setting all this up. We take care of the software and hardware needed to support your business. You don’t even need to worry about the regular maintenance required – we also have that covered.

Focus on your expertise: The biggest benefit of outsourcing your IT support is the fact that it gives you space to do what you do best – carry on with your day-to-day business. There’s no need for you to add the complexities of the technical side of your business to the many hats you wear. You can focus on things that really matter, like building relationships with your own clients and employees, and achieving your goals.

Small business it support : Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them.

It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT. Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions.

A business’s proximity to the IT support company to which they are outsourcing should also be considered, especially by small businesses. Small Business IT support outsourcing locally has multiple advantages:

If the company is paying for a block hour’s service, there are fewer transportation costs and less time paid for overall

If the company is paying for a fully managed service , it means that problems are fixed much more swiftly and easily

Having an in-house team of IT specialists is an excellent solution to the IT requirements of a large company, but it often isn’t feasible for a small business. If your company has less than 150 staff members, it’s likely that hiring a full in-house IT team will be an unnecessary expense.

Outsourcing IT support is therefore a better option for a many small businesses. This is due to the fact that it gives the company access to a wide-ranging specialist skill set for comparatively little money.

Highly experienced IT professionals command high salaries, which small businesses in particular may find difficult to afford. A fully-managed IT support service offers the same degree of expertise without the large investment of employing a team of full-time IT personnel.

At Portmantech , we offer both proactive and reactive small business IT support specifically tailored to the needs of small businesses. Our IT consultancy service , fine-tuned over nearly a decade of industry experience, is first-class.

Outsourced it support services : Portmantech Provides professional outsourced IT support to help businesses who don’t require an in-house team.

Many companies and organizations in London are realizing the benefits of outsourced IT support . Outsourcing these services allows you to craft flexible solutions to your IT needs and stay ahead of the latest digital trends.

Amazing Support are a leading IT support company in London , providing flexible outsourced IT services to companies big and small. With our outsourced IT support , you’ll have access to a remote team of IT engineers, as well as a dedicated account manager.

We provide fully managed IT support services and technology solutions, including proactive maintenance and monitoring, 24/7 IT support, network administration and technology consulting. We get to know your business inside out right from the outset, so we that we can recommend technologies in priority order that will effectively address your unique business needs. Outsourcing your IT to our managed it support service means a fast and proactive approach to monitoring and strategic thinking when it comes to what is best for your business.

Our IT Support services in London are perfect for your business if:


You are looking for 24/7 IT support service available 365 days a year.
You are an SME with 10-250+ people in your company.
You want access to your effective IT support quickly.
You are looking for an IT support company that will take ownership and accountability of IT support issues and see them through to an effective resolution.


If we sound like the right IT support service partner for you, then get in touch with one of our specialist consultants today so that we can discuss how to assist with your IT support requirements in London .



My Website: https://www.portmantech.com/our-services/it-managed-services/