Notes
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GUIDE1176 - eMBG – Item not as described (SNAD) – details and workflows
GUIDE1069 - eMBG – Item not received (INR) – details and workflows
GUIDE1434 - eMBG - Policy: Stolen From Porch
GUIDE1140 - Non-managed returns – remorse/SNAD returns
GUIDE1132 - Hassle-free returns (managed returns) – remorse/SNAD returns
GUIDE1289 - INV - Feedback extortion policy
GUIDE1299 - Feedback comments policy
GUIDE1118 - Defect removal policy
TOPIC4093 - How to remove defects and feedback in Agent Desktop
TOPIC1889 - Call Transfer Guide for CS Phones
TOPIC1879 - Unpaid Item (UPI) Policy | Removal, Restrictions and Limits
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