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I know how convenient this is for you. Let me first schedule the tech visit for the available date and then I will try to reschedule it as per the earliest slot for you
Let me also check it from the advance team for you
Mark, I just received a notification from the advance team that there is an unplanned outage in your area
Engineers are working to fix this issue on priority
Let me also escalate this to the tech department so that it will be taken care at the earliest for you
Mark, Currently the estimated end time is not reflecting in the account however it is expected to be resolved at the earliest. let me also update your phone number so that you will receive the notification once the outage is over
Outage details will also update in your online account soon
I would be happy on your precious appreciation
qudUz
https://sts.comcast.com/adfs/portal/updatepassword/
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