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Hi! a pleasant afternoon, you are through TalkTalk Technical Support. I hope you're doing well today. My name is Irin, how do I assist you?
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Thanks for the positive response. Talktalk is pleased to hear that you are happy with the service. You have been very kind and patient to me, thank you. It’s been an absolute pleasure chatting with you and thank you for getting in touch with TalkTalk today.
Just a small favor, if that's okay. You may receive a 2-question survey after this chat, please read it carefully as the options may change. I would really appreciate if you can rate and provide feedback on the service that I provided to you today. Thank you for allowing TalkTalk to be part of your home. I wish you well everyday. Bye now!
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Hi, CUSTOMER'S NAME. I have waited for you here in chat and It seems like you are already away from the chat or doing important matters. I will need to close the chat as you have been unresponsive.
If you have additional questions in the future, please do contact us. You can also visit our website for additional troubleshooting : https://community.talktalk.co.uk.
Thank you for taking this time to chat with us. Have a wonderful and lovely day.
Stay safe and take care always.
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any SME available for complaint validation?
- I will be transferring you to our ________ Team. Please be advised that there may be a possible wait time for you to get connected to the next agent. Please do not close the conversation.
- I understand your query, my resources are limited based on the nature of your query, the best team that can assist you with it is our Retention team . Would you like for me to go ahead and transfer you directly to them?
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