Notes

Cc is short for “carbon copy.” The Cc field should be used as an FYI for individuals who need to know the contents of the email. Cc recipients and their email addresses are visible to any main recipient and other Cc recipients.

Bcc stands for “blind carbon copy.” Bcc recipients and their email addresses are hidden from all other recipients of the email.

The subject line of an email functions much like a headline in a newspaper. It should be kept short and to the point and clearly state the purpose of the email.

The body of a business email follows most of the same standards as writing a formal business letter. The body starts with a salutation or greeting.

End the email with a valediction or complimentary close. This is a final word or phrase that precedes your signature.

Return Receipt requires action on the recipient’s part to send a return email. Only use Return Receipt if the message is urgent or needs official documentation.

Prior to closing, clearly state a deadline for response, if necessary. Next, end the email with a valediction or complimentary close. This is a final word or phrase that precedes your signature. The words you choose should always be professional and respectful. Some of the best professional complimentary closes are:

Sincerely,
Best regards,
Respectfully yours,
Standard valedictions like these may seem artificial or awkward because they are used so often, but they are still the safest bet in formal business situations.Writing effective business emails means knowing how to create all the different parts of an email in a professional manner, which includes:

Appropriately address the contacts
Writing an effective subject line
Using formal or informal greetings
Presenting the body of the email in a clear and easy to understand format
Maintaining a professional tone
Being aware of attachment files
Using formal and informal closings
Creating automatic signatures
Reviewing emails carefully before sending
Tracking email receipts if needed
Remember, emails are considered permanent records and company property.Companies often provide employees with access to instant messaging through different platforms.
The use of electronic messaging in the workplace has many benefits:

It encourages people to be brief when they write
It gives access to instant feedback and answers to questions
It can increase productivity, save time, and save costs on phone bills
It's less disruptive than phone calls
It reduces noise levels
The best tips for appropriate business etiquette when using instant messaging is to:

Be aware of the time
Be courteous
Be brief
Be considerate
Be cautious