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You can contact our calling team on 1800-934-6489, follow options 1-1-2 or also can schedule a callback from link https://www.xfinity.com/support/schedule-callback/
I would like to inform you that the system is doing an important automated chceck of the account and devices connected which will help technician to understadn and fix the issue faster.
For future references, you can download the Xfinity My Account app from the app store. It helps to easily troubleshoot and manage your account anywhere. Usually 70-75% customers get their answers from My account app without getting connected to the support team.
Tools:
LMS:-https://care.xfinitypartnerportal.com
CHI1995
Fox Nation On Demand Overview
Einstein:- https://einstein360.cable.comcast.com/
(use BP-id and password for login)
Nuance:- https://agent.xchat.xfinity.com
Workflow:-https://chat.pcidss.eclerx.com/chat
(use pcidss id and password)
CSG system >>Nucom
(Use csg id username and new password created)
Links :
https://www.xfinity.com/support/schedule-callback/ CUSTOMer CALL BACK
https://callbacks-prd.apps.cloud.comcast.net/api/ScheduleAgentInitiatedCallback CALL BACK from our END ( use email for eindia ecler )
User name - https://www.xfinity.com/getstarted
Speed test - http://speedtest.xfinity.com/
Xfi Pods - http://www.xfinity.com/xfipods
New service- https://www.xfinity.com/locations/in-my-area.html
Hotspot - https://www.xfinity.com/wifi
Streaming - https://www.xfinity.com/stream
Channelline- https://www.xfinity.com/learn/channel-lineup
Northeast - https://www.xfinity.com/channel-lineup-northeast#standard-channel
New Service- https://www.xfinity.com/learn/offers
New service- https://www.xfinity.com/?shop=1
Xfi link - https://www.xfinity.com/myxFi
Xfisimulator-https://www.xfinitysimulators.com/xFi
Seasonal - https://inseasonal.cable.comcast.com/#/home
Cable box - https://xfinity.com/equipmentupdate
Simulator - https://xfinitysimulators.com/
Chat link - https://support.norton.com/sp/en/us/norton-security/current/contact-chat?abproduct=Norton+Security&abversion=current&entsrc=Direct&layouttype=SOS&partnerid=1122&puid=1215
User manual- https://www.xfinity.com/support/articles/cable-box-user-manuals
Xchange - https://xfinityxchange2.performnet.com/xfinityxchange2/login.do
Appointment- https://www.xfinitystores.com
LMS LIN - https://care.xfinitypartnerportal.com/admin/reports/Enterprise
Returnlabel- https://customer.xfinity.com/returns
modem link- https://www.xfinity.com/support/devices/
call back from agent end - https://callbacks-prd.apps.cloud.comcast.net/api/ScheduleAgentInitiatedCallback
Help Line number---
Helpline number 1800-934-6489
Customer Security As surance Team:1888-565-4329
Copyright Escalation Team: 1888-842-2112
Data Usage: 1877-807-6581
Visa Card: 1877-435-6683
Prepaid account: 1855-757-7372
Internet Essentials: 1855-846-8376
Mobile department: 1888-936-4968
Order confirmation: 1855-423-9888
Norton Security: 1877-272-7149
SIK Activation Line: 1855-652-3446
Prepaid Internet: 1855-757-7372
Wifi pass on demand: 1866-489-0919
Seasonal hold: 1888-633-4266
Wifi pass- 1866-366-5756
UPS pick- 1800-823-7459
Movers- 1888-245-4000 ,
Retention 1866-470-6654
You can chat with the dedicated team by clicking on this link http://support.xfinity.com/retention and number :- 1866-470-6654
Doc ID's--
HOW12468- list of compatible modem
how6396 - create user name
evt1983 - PPV event
CPN3297 - New packages
prd1347 - Speed tier
HOW3813 - Caller ID on Non X1
HOW8376 - Caller ID on X1
HOW9942 - Port forwarding
HOW12261- Xfnity mobile bill pay
Tlk3519 - Channel line up for northeast
CHI1924 - Channel line up for northeast
HOW12578- Early appointment list
HOW12279- Link accounts
TLK2853 - New email look
How12882- Device compatible speed
HOW4996 - SAP settings
How10583- Email Settings
HOW4018 - Install Norton
We’re taking extra precautions to limit the spread of the coronavirus. Before I schedule your appointment has anyone in the home is test Covid positive?
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