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Hi, good afternoon. Anshika here, I will be assisting you today.
Hi, good evening. Anshika here, I will be assisting you today.
Please allow me a moment to check this out, I will be back to you soon.
As I can see your order is delayed please allow me a moment to connect with the delivery partner.
I apologize for your concern please allow me a moment to connect with the delivery partner.
I apologize for your concern please allow me a moment to connect to the restaurant partner.
I understand your concern and I apologize for the inconvenience caused to you.
Your frustration is totally acceptable and I apologize for that but please allow me
As I can see your order is delayed by minutes, please allow me a moment to connect with the delivery partner.
Okay, please allow me a moment to connect with the restaurant partner.
PS Calling DP
PS Calling MX
PS Calling CX
Please allow me a moment I am still working on your concern.
I have taken your valuable feedback and will work on it to serve you better in the future.
Please confirm if we are connected, as I am still here to help you.
I urge you not to lose faith in us.
I totally understand that you are angry and this is reasonable too but please allow me a moment so that I can connect to the delivery partner.
As a token of apology, I can provide you a promo worth 50 rupees which will be one-time use and valid for 30 days.
As a token of apology, I can provide you a coupon worth 30 rupees which will be valid for 30 days.
Should I proceed with it?
I have added the promo code, please check it.
I have added the coupon, please check it.
As confirmed on call your order will be delivered in
We will try to serve you better please treat this as an exception.
May I drop you a call for better assistance?
I totally understand your concern and as you are very valuable to us, I have made a note of it and we will try this not happen to you or any other customer in the future.
As we are always here to help you, Is there anything else I can assist you with?
Thanks for choosing Zomato and keep ordering. Have a good day.
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