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Always use customer name 3 times on every chat
Meanwhile, how's your day going so far?
Meanwhile, do you have any special plan for weekend?
Meanwhile, how's your weekend gone?
Meanwhile, how's weather there?
Meanwhile, may I know what would you like to do in free time?
Meanwhile, may I know about your hobbies?
Both statements are used on every chat
Have you heard of Xfinity rewards? It's a customer appreciation program depending on your Xfinity tenure, you are eligible for rewards such a movie nights, early access to games, Xfinity product discount, family are sweepstakes, tickets, gift cards etc. ( Access in on Xfinity app or Xfinity.com/rewards)
Just want to say thank you for being part of our Xfinity family. We value your business, loyalty and appreciate you choosing us as your service provider.
Share self help for internet issue mandate
Mr. customer, for future reference , you can also try to fix internet issue, check for service outages, pay bills, manage your account online - all on the Xfinity My Account app. The app is exclusively for Xfinity customers and available on Google/Apple Store. If you have not used it, I would recommend to give it a try and you will find it easy & convenient to manage your Xfinity account.
Share feature for internet 1 should be used
While waiting, I wanted to share that you can also enjoy our XFINITY WIFI hotspot on the go, please refer the link http://wifi.XFINITY.com/ to check available hotspots . All you have to do is to connect using your XFINITY user name and password.
While waiting, with Xfinity Internet, one of our customer's favorite features is XFI where you can set up your home Wi-Fi and be online in minutes, find your Wi-Fi password, see who's online, troubleshoot issues and even pause home Wi-Fi network access during dinner time.
self help for cable issues mandate
For any video related issues in future , please go to the given link and select TV then click on Troubleshoot and enter user name & password to proceed: https://www.xfinity.com/support/?CMP=ILC_support_stream_re .
Share feature for cable box mandate
While waiting, I would like to inform you that you can installed Xfinity stream app and access live channels on that app as well as you can access the channels from this link: tv.xfinity.com on your laptop/desktop as well.
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