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Hi,
Thank you for your valuable time over the call.
We understand your issue about the refund of your 'SOFIEFAB Woven, Solid Kanjivaram Pure Silk Saree' with the order ID 'OD125422024516739000'.
We are sorry for the trouble and this is not something we would want you to go through.
Also, we’d like to confirm that the seller has refunded Rs. 559/- to the 'Gift Card' section of your Flipkart account on July 20, 2022 and this amount should have been credited by now.
However, this 'Gift Card' does not require any 'Gift Card' number or pin to use so you can directly use this 'Gift Card' while placing the order at the time of checkout.
You can check the balance here: http://fkrt.it/6jBxorNN
You can use this amount anytime within a year to buy your favorite items from a wide range of sellers on Flipkart.
Here are the steps to using a 'Gift Card' balance:
1. Choose the product
2. Set the address
3. Continue
4. At the top of the payment options you will find a gift card balance available. Click on that the amount will be automatically deducted from the Gift Card while you will confirm the order.
In case you require additional assistance, please reply to this email and we will be happy to help.
Alternatively, you can also get quick answers to your questions here: https://www.flipkart.com/helpcentre or you can 'Contact Us' by visiting your 'Orders' section from the app/website.
Hope to hear from you soon.
We would love to hear from you. Please share your valuable feedback about the support provided by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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