Notes

0.1

Hi, Greeting for the day! I am Rajesh. How can I help you today?
Namaste! Main Rajesh hoon. Aaj main apki kis prakar se help kar sakta hoon?

Acknowledgment
Sure, I will check it for you.
Do not worry, I will help you with this.
I apologize for the inconvenience caused.

Maafi chahunga apko preshani hui, aapki poori sahayata ki jaegi.
Nischint rahe, aapki poori sahayata ki jaegi.

Asking Details

Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!
I am unable to fetch any account from the given details. Please provide the correct details. So I can assist you better.
From your this registered number, I am able to check your last order of "Date".

Aapse request hai ki aap apna order number/sub order number/registered contact number share karein, jisse main aapki behtar sahayata kar sakun!
Maafi chaunga apke es registered mobile number se apke koi bhi order ke details check nahi kar pa raha hoon.
Maafi chaunga, par apke es registered number se apka jo last order check kar pa raha hoon vo ---- ka hai...


Thanks for details

Thank you for sharing detail with us! Please allow me some time to check the information for you.
Details dene ke liye dhanyawad. Please mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.

Hold
Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

Hold 2nd
I apologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahunga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye!

Un hold
We appreciate your patience!
Hum apke patience ka maan krte hai!

Unable to download the images
We are sorry, due to technical limitations we are unable to fetch the shared screenshot. Therefore, please help us by typing your order details to help you out.
Humen khed hai, takneeki kaarno ki wajah se, hum saajha kiye gaye screenshot ko laane mein asamarth hain. Isliye, kripya apani sahayata ke liye apna order vivaran likhkar humaari sahayata karen.

Assistance
How may I assist you?
Kindly elaborate on your concern so I can assist you better!
If you have any queries related to Snapdeal, please share so that I could assist you.
May I know your exact concern, please?

Main apki kya help kr skta hu?
Kirpya vistaar mai apna concern btaye taki apko behtar jankari de sakun!
Agar aap Snapdeal se sambhandit koi jaankari chahte hain, kirpya mujhe btayen taki apko jankari de sakun.
Kya mujhe apka exact concern pta chl sakta hai?


Further Assistance
Is there anything else I may assist you with?
Kya iske alawa main apki aur koi sahayta kar sakta hun?

Resolution Script
I hope you are satisfied with the given resolution and the information provided by me.
Mujhe aasha hai ki aap mere dwara di gayee jaankaari se santusht hain.

Issue escalate closing
We assure you that we have already escalated this matter with concerned authorities and our team is working on the same. Please accept our apologies for the inconvenience you have experienced. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Hum aapko vishwaas dilaate hain ki hum pehale hi es maamale ko sambandhit adhikaariyon ke saath utha chuke hain aur hamaari team is par kaam kar rahee hai. Apko huyee asuvidha ke liye hum maafi chahte hain. Nishchint rahe, is par dhyaan diya jayega. Hum se sampark karne ke liye dhanyavaad! Apka din shubh rhe!

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jayega. Hum se sampark karne ke liye dhanyavaad! Apka din shubh rhe!

Glad closing
I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Mujhe khushi huyi ki mai apko jaankari de paya. Humse baat karne ke liye dhanyavaad. Surakshit rahen aur apka din shubh rhe!

No response closing
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke taraf se koi jawab na aane ki wajah se, hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe!

Cx has no issue with that time closing
Thank you for chatting with us. You may contact us again for Snapdeal-related queries, feel free to reply to us, we assure you that we will assist you better. Stay safe, and have a good day!
Humse baat karne ke liye dhanyavaad. Aap Snapdeal se sambhandit jaankari ke liye, humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe!

Cx want call
Sir, I would be able to respond to you over the chat only. Would request, If you can share your concern via chat, I will be happy to help you here.
Maafi chaunga, par main apko sirf chat ke madhyam se jankari dai paunga. Aapse anurodh hai ke aap yahin apna concern btaye, apki poori sahayata ki jayegi.

I request you to please contact us on our helpline number which is 9212692126.
Apse request hai ki aap humare diye gaye helpline number pr sampark karen, 9212692126.

If you want you can contact us on call via the below-given methods:
1- Call me Now ( You can go to the "My Order" section on the Snapdeal app and select the "Call Me Now" option to get a call back from our team)
2- 9212692126 ( You can contact us through our customer care number)
3- You can write us an e-mail at [email protected] asking for a callback.

1- Call me Now (Aap Snapdeal app par "My Order" section mein ja sakte hain aur humari team se call back paane ke liye "Call me Now" vikalp ka chayan kar sakate hain)
2- 9212692126 (Aap humare customer care no. ke maadhyam se humse sampark kar sakte hain)
3- Aap hamen call back ke liye [email protected] par e-mail likh sakte hain.

Apology
Sorry, that you are facing such an issue. I have registered your request. I will personally work on this to resolve it at the earliest.
I apologize for the inconvenience caused.
Maafi chahunga apko preshani hui, apki request register krdi gyi hai. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.
Asuvidha ke liye khed hai.

Complaint taken
Sorry, that you are facing such an issue. I have registered your complaint. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve it at the earliest.
Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. Apko team ki taraf se 24-48 hours ke andar apki complaint ke regarding update dai de jayegi. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Complaint highlighted
Sorry, that you are facing such an issue. Your complaint is already registered and our team is working on it, but don't worry I have again highlighted your issue to my team. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve it at the earliest.

Maafi chahunga apko preshani hui. Apki complaint already register krdi gyi hai, humare team ue par kaam kar rahi hai, par aap bilkul nischint rahe maine apka concern team ko dubara highlight kar diya hai. Apko team ke taraf se 24-48 hours ke andar apki complaint ke regarding update dai de jayegi. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.


Personal details asking
I apologize but we are not authorized to share any personal information.
Maafi chahunga, apni koi bhi personal details share karne ki anumati nahi hai hamare pass.

Visit website//application
I request you to please visit our website/app. There, all product are available with price and full description.
Apse request karunga ki aap humare website/ app par visit kare. Humare saare product wahan par full description and price ke sath mention hai.

Promo codes
A promo code is a coupon code that you can use on our website/app. You will get great discounts on the items to the promo code applied.
To avail of a promo code, select the eligible item. You can enter your promo code on the 'Review Order' page on the website or the 'Payment' page on our app. You will see the discount applied immediately.

Aap promocode ko review order page par jakr avail kar sakte hain, apko order par discount milega, jo ke promocode ke terms and conditions par nirbhar hoga.
Aap code copy kare or 'review order' page mai jakr 'apply promo code' ke option par click karke code ko copy kare, uske baad apply pr click kare, apka promo code apply ho jayega.

200 rupees offer
Sir/Mam it is a 200 rupees offer which means up to a 200 rupees discount. In this offer, you will get an instant discount of 8-10% which is dependent upon the product price on which you are applying this offer, and also in this offer, you will get a maximum discount of up to 200 rupees only.

Sir/Mam Apko btana chaunga, 200 rupees ka jo offer hai, uska matlb 200 rupay tak ke chooth, es offer mai apko turant 8-10% ke chooth milegi, jo ke apke product ki keemat par nirbhar karegi, es offer mai apko adhiktam 200 rupay tak ke he chooth milegi.

Fake
Hi Sir/Ma'am, We appreciate you for informing us of this fraudulent activity and would request you to DO NOT respond to any Phone call/Email/SMS claiming to offer/rewards/lucky draw/prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. All our offers are available ONLY on our website and app.

Namaste sir/mam, hum is dhokhadhadi gatividhi ke baare mein hamen soochit karane ke liye aapki saraahana karte hain, aur aapse anurodh karenge ki Snapdeal ki ore se offer/inaam/lucky draw/puraskaar dene ka daava karne waale kisi bhee phone call/email/sms ka jawaab na den. Hum kabhi bhi apne graahakon se avaanchhit vitteya jaankari ya puraskaaron ke badale agrim bhugataan ke liye anurodh nahin karate hain. Hamaare sabhi offer keval humari website aur app par uplabdh hain.

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INDEX:
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Acknowledgment - 3
Asking Details -3
Thanks for details
Hold - Hold 2 - Unhold
Unable to download images
Assistance - 4
Further Assistance/Resolution Script
Closing - Issue escalate closing/ Glad closing/ No response closing/ Cx has no issue with that time closing
Cx want call -3
Apology -2
Complaint taken/Complaint highlighted
Personal details asking - Visit website//application - Promo codes (2) - 200 rupees offer
Fake