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last week I bought a gaming laptop at your store and it I was very content about the performace.
After one week of usage, the laptop started overheating everytime I put it on gaming mode. Does this problem occure because of poor ventilation performance?
The other issue was that one of the keys broke, after I used the keyboards typical „wasd“-keys to navigate in an ego-shooter game. It came loose and went flying somewhere else…
On the advertisement it said that the mechanical keyboard should last at least 12.000 clicks/impacts, mine didn’t have a few hundred so far!
Can u assure me that I won’t lose the warrenty if I had to open the computer and clean the laptop all by myself? IF I had to send it back to you, will you give me a different device in exchange for the time being?
I am a professional gamer playing for a team_xyz and we are in the middle of the preperations for a major title. It could work out really well for you too, we could offer you some advertising deals if you wan’t to become our sponsorship partner 😉
Best regards
Uwe
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