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Thanks for writing in.
We understand that you want to update your contact number for the Flipkart account.
We are sorry for the trouble you had to go through.
Your satisfaction is always a number one priority for us.
We'd like to let you know that the feature to update contact number is only available on the website (not in App).
Here are the steps to update contact number (via Self-serve):
- Go to 'My Account'
- Under 'Account settings', go to 'Profile information'
- Edit the mobile number
- OTP SMS will get triggered to the new and old phone number
- Enter the 'OTP' along with 'Password' and click on 'Verify mobile'
- Click on 'Save Changes'
You should have access to both old and new contact number as the OTP’s will be sent to both the ID’s. If you don’t have any old mobile number updated, the OTP will be triggered to your registered email address.
If you have any other query or face any issue while updating number, you can visit our help center for quick answers: https://www.flipkart.com/helpcentre or call our toll-free number 1800 208 9898. We will surely help you out.
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