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Hi thank you for calling probecx i'm ella how may I help you today can you please provide the last four digits of ur account before we proceed to ur concern. As I can see here the total amount of ur most recent utility bill is $101.66 but I can see here that you're already charged an overdue fee because you should settle the payment on or before aug 4. Is there anything that I can help you with? Thank you and stay safe.
Question 13
Hi thank you for calling probecx im ella how may I help you today? Im sorry to hear that but let me help you with this. Do you try to ask your relatives or siblings if any of them has receive the parcel of yours. I've already reported this on our end once the courier responds I assure you that i'll call you back regarding on this matter. Again I really do apologize and I will do my best to assist you with ur concern. Is there anything that I can help you with? Thank you and stay safe.
Question 15
Hi thank you for calling probecx im ella how may I help you today? I do apologize for the inconvenience
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