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there are some imortant things which should disscus in written communication which are cutomer question about their problem and clearity is also essential in written communication.
2. A customer has been following up for 3 days and is abusive as his refund is due for 10 days. Please write a mail pacifying the customer as the refund will take more 5 days to be processed.
dear mr/mrs---- online transaction can take some time therby it will take upto more 5days for your refund and sory for dealy.
3. In 100 to 150 words explain the importance of customer care for any business.
there are many important factors about customer care service suchas now life is emmensly busy for everyone in this advance era.thus some people face problems after buying anything from comany therefore custmoer care services are appropriate for those individuals who might have issues regarding products. Time is more valuable than money for people. whenever people feel comfortable about comany then they will purchase more product from the organization which will give them good services and knowledge and individuals can connect their feelings with company through custmoer care services.
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