Notes

Hi, Greeting for the day! I am Anam, How can I help you today?

 Don’t worry I will surely help you with this. Please give me a moment, I will check it for you.
Chat ID : 13521817
 Don’t worry I will surely help you with this. Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!

Nishchint rahe aapki puri shahyta ki jaegi.Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

After PUC BUT CCA not marked within 24 hours refund initiate
fresh complain for pick-up -48 hours
second time-24 hours

I hope we are connected!
I apologize, but we are unable to deliver your order, as your order is out of the delivery area, which means your order is in your city but, our courier partner is unable to deliver your item to your specific address so, I request you to please co-operate with us this time and do self-pickup your product from your nearest "EKART"

Below mentioned are courier details:-
Courier Name :
AWB Number :SDLP1003361485
Courier Contact Number :
Courier Website :
Thank you for confirming!

Confirm karne ke liye dhanyawaad!

Nishchint rahe aapki puri shahyta ki jaegi.Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

Maafi chahungi technical limitations ki wjah se mai aapka screenshot nahi dekh paa rahi hu, aapse request hai ki details type karke send karein.

I really apologize due to technical issue i am unable to check any information of your account. i request you to please contact us after 30 minutes via chat.

Sir, we aplogies for the delay due to some technical error we were disconnected for sometime, please allow me a moment, I will check it for you.


Maafi chahungi technical limitations ki wajah se mai aapke account ki details nahi check kar paa rahi hu, aapse request hai ki please 30 minutes baad contact karein chat dwara.

Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!

Maafi chaungi es product par replacement available nahi hai, apko eska refund he ho paega.
SILICON BATH Scrubber Back Scrubber Belt

Please accept our apologies for the inconvenience you have experienced.

Are you talking about this order-

Kya aap iss order ki baat kar rahe hai-

Kindly elaborate your concern so I assist you better!
Chat ID : 13522820
Is there anything else I may assist you with?

Kya iske alawa main apki aur koi sahayta kar sakti hun?

Thank you for sharing detail with us! Please allow me some time to check the information for you.

Details share karne ke liye dhanyawad. Kripya mujhe thoda samay de jisse ki main details check kar sakun.

 We are closing this conversation because of no response from your side. You may contact us again.Stay safe and have a good day!

Unfortunately, We have to close this chat session due to no response from your side.
No worries, You are just a text away to restart this conversation and we will be more than happy to assist you.

Aap nishchint rahein, maine aapka concern escalate kar diya hai, hum yakeen dilate hai ki is tarah ki pareshani dubara nahin hogi.

Maafi chahenge aapki aur se koi uttar na milne ke karan is baatcheet ko samapt kiya ja raha hai.Aapka din shubh rahe.

Maafi chahungi technical limitations ki wajah se mai aapka screenshot nahi dekh paa rahi hu, aapse request hai ki details type karke send karein.

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!

Asuvidha ke liye khed hai, iska dhyan rkha jaega. Dhanyawad apna keemti samay dene ke liye. Aapka din shubh rahe.

Could you please confirm me the mode of refund- Bank Refund,UPI, Amazon?

Please confirm kariye konse mode mai refund chahiye- Bank Refund, UPI, Amazon?

I heartly respect your concern and problem and I would feel the same if this happened to me. We will sort this out.


I have send you an e-mail to your registered mail ID- , please share your bank details with us.

As I checked you received different product so it's my humble request you to please share your product's images with us for that I am sending you an E-mail to your registered mail ID.

We really apologies your first order of same shoes has been cancelled due to some technical error. We regret the inconvenience.

Sir, I'm your case manager and I will raise the request for urgent delivery too from my side and I will try my level best to best to deliver your item soon as possible to you and We will try our level best to deliver your product as per your requirement. However, promised delivery date of your product is 07 April 2022 .

Manual courier

Mai aapko inform karna chahungi aapka address non-serviceable hone ke karan pick up karane mai asamarth hain.Mai aapko batana chahungi ki apko product national courier ke dwara send karna padega 5 days ke andar. Aapse request hai ki mail check karein aapki registered mail i'd pe send kiya hai or Return Form download karein or package ke upar paste karke send kar dijiye.

We request you to send us your product-XYZ you wish to return. Your item cannot be picked up as your address lies outside our serviceable area for reverse pickup. Please send it to us via any national courier within the next 5 days. Please check the mail sent to you for the pickup. We request you to download the Return Form and paste it on your return package. 

Refund not initiated CIP where return request is raised:

Sorry, that you are facing such an issue. Your complaint about the refund is already accepted, it usually takes 24 hours for refund initiation, however in your case refund is not processed yet, I have escalated your concern to a relevant team, our team will update you regarding your complaint Within 24-48 hours and I will personally work on this to resolve at the earliest.

I like to inform you that you may refer your friends and family and earn Snapcash amount, within 24 hours of opening the account of the person you referred 50 Snapcash gets added to your account.
I would like to inform you that the remaining 100 Snapcash is added after placing the order of the referred person.

Maafi chahungi asuvidha ke liye.
issue-
action-info shared on whatsapp
communication-
Session 137DC37AE3B9218

I request you to please keep it ready with original brand packaging.

Aapse request hai ki pick-up brand packaging mai karaye.

Maafi chahungi mai aapki chat dwara hi shahyta kar sakti hi, hume khushi hogi shahyta karke.

I request you to please select "Call me now" option from My order section, Our team will co-ordinate you.

If you want you can also contact our support team on 9212692126 for any query related to Snapdeal and our team will be definitely provide you with the best possible resolution. You can also choose call me now option in my order section.

Agar aap call pai baat karna chahtai hai to ye hmara customer care number hai 9212692126. Aap es par support team se sampark kar sakate hain aur hamaaree teem aapako sabase achchha sambhav sankalp pradaan karegee. Ya aap my order section mai jakai call me now ka option select kar saktai hai hmari team ki taraf sai aapko call ajayegi.

Sir/Ma'am, yadi aap hume call dwara contact karna chahte hain aap diye gye methods choose kar sakte hain:
1.) "Call Me Now" (Humari team se call receive karne ke liye aap Snapdeal account mein "My Order" section se "Call Me Now" option choose kar sakte hain)
2.) 9212692126 (Ap humare customer care number dwara contact kar sakte hain)
3.) Ap callback request ke sath apna concern mail dwara "[email protected]" par share kar sakte hain.

New delhi 110071 141b -bdusarai jhimar mohalla (lalit pandit ji)