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Welcome to telstra mobile business my name is John may I have your name please?
How are you doing today?
Anything I can help you with in regards to your mobiles?
Is this the first time you called in for your data?
what are your interactions/data usage you have done so far with your data?
alright what we can offer you is an interim for 0.01$ per mb and when you reach 1gb data it will be 10$/per block
now it's done and I will send you a reference number on your email and also a call back link that i will also send to your mobile phone
whats your email address please?
thanks and do you have anything else you want me to assist you further on your telstra account?
great! before we go, I’d like to ask though, how has your experience with Telstra been so far. Have you had instances you’ve had to call us multiple times lately? How can I make it a better experience for you?
It's not much to ask though there will be a quick survey shortly on how I was able to help you on your concern and that will be 1 is the lowest and 10 will be the highest
Thanks for being best part of telstra you have a lovely day ahead, Cheers! BYE!
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