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Me:
- My Kindle was gone from the list "Manage Your Content and Devices"
- And it is not register (Menu Setting Registration ) now.
- I tried to login by button "If .. have Amazon Account" few times ,
but it not work for me.
Uday: Hello, my name is Uday. I'm here to help you today.
I am sorry to hear about that.
In order to access your account, I need to verify some information.
Can you please confirm the complete name, e-mail address,
and billing address on your account?
Me: My name is Vitalii, [email protected]
Uday: Thank you.
Could you please help me with the serial # of the kindle device?
Me: Device info show Serial number:
90.....
Uday: Thank you.
May I know if you can help me with the order # of the kindle device?
Me: I buy it in Ukraine .. order #. One moment I will find it.
( bought it in Ukraine , on site http://stylus.com.ua/ , and have order from this shop )
Uday: Ok. But as the issue needs to be handled by our account specialist team I've forwarded it to them. You can expect an email within 24 hours
Me: Ok. Because I have tried to Reset Device by several times .... and it didnt help .
Uday: Yes I understand Vitalii, but I request you to wait for 24 hours.
Me: Thx.
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