Notes

Kapture: Robin@1002
BDCS: Rahul@123
Exotel: Rahul@123
[email protected]
FCHA000933
Simran@1002

We apologize for the unpleasant experience you had. I will certainly come up with the best possible solution for you.

cx did not received the payment// escalation marked// ask to share alt. bank details and wait for 24 to 48 hrs
PAYMENT FAILED:

I do apologies for the same as I can check that the status of your payment is failed, I request you to please check you received the link on your registered email id please share the alternate bank details through the registered email Id on the same link, Once we will receive the alternate bank details you will receive the payment with in 24 to 48 hours.



MPMRC5663059
If I understand you correctly, you have concern regarding your device pickup.

I would certainly help you with this regards.

Definitely, I will make sure that this gets resolved for you.
If there are any queries, please feel free to get back to us and contact us at 7290068900 or you can mail us at [email protected].
Thank you for choosing Cashify! Have a beautiful day.

Mai apki chat hamare relevant department me transfer kr rahi hu app please connected rahe team apko zrur sahayeta kregi.


Apko btana chahugi ke jo details apne mention ki hai apni device ki or jabb pick up boy ne apke pass device ko check kiya hoga to jo details apne mention ki hongi vo different hongi is vjah se apke device ka price kam bta rahe hai vo.

Mai apki chat hamare relevant department me transfer kr rahi hu app please connected rahe team apko zrur sahayeta kregi.


It will just take a moment to go through the details so that I can assist you better.

Thank you for waiting! I do apologize about the wait time. I am available to assist you.

I hope the above is useful to you. Please let me know if you have any questions.

Let me know if I can help you more.

Thank you so much for using Cashify chat service. Have a beautiful day.
May I please know the reason of cancellation. It would massively help us to enhance our services.

Please stay connected. It is taking some more time to check your details.

could you please elaborate your concern

I am glad that you want to sell device at Cashify

As I understand your concern, let me check the details for you quickly. I will surely offer you the best possible solutions.

I am sorry to inform you that due to natural calamity your device pickup might get delay. But, do not worry we will certainly help you by arranging your pickup as soon as possible.


I would like to inform you that for better assistance I am arranging a call back for you team will call you with in next 30 minutes.

I request you to please ensure that the below checklist is completed before pick up. 1.Govt.id proof of the pick-up location
2.Device -50%charged 3.Data backed up
4. reset the device 5. Remove Sim/ memory card from the device.


Apko btana chahugi ke pickup boy apko confirmation call krange apke diye gaye pick up address pe aane se pehle
Apse request hai ki yeh sunishchit karen ki pickup se pehle niche di gai list puri hai
1. Goverment ID Proff pick up location ka
2.Device 50% charge hona chaiye
3. Device ke data ka backup
4. Device ko reset karen
5. Device me se Sim/ Memory card remove krle


I regret to inform you as we are unable to pick up the order in the slot time.



Do not worry, I have escalated the issue to the concerned department, and the pickup will be arranged at utmost priority.